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196 posts

Master Geek
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Topic # 160308 1-Jan-2015 15:47
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Hi

I had a fault on my line (attenuation up to 28, speed gone from 27/10 to 3/4, thanks @stevebiddle for the help on twitter) which the nice Chorus man fixed this morning - now I can't connect to the PPPoE server.

Snap want me to try a new modem - Chorus can see my MAC address, and both Snap and Chorus have reset the cabinet port end, but I still can't authenticate either via my Mac, or using the Vigor 130 as the PPPoE client.

The Mac just reports:

Thu Jan 1 15:31:28 2015 : PPPoE connecting to service 'snap' [access concentrator '']...
Thu Jan 1 15:32:34 2015 : PPPoE connection failed, No route to host

'twas working, all be it slowly, last night :( And this morning, a bit... until about 9am.



The error I'm getting from the Vigor is "Message [ PPPoE : No response from server side. ]". Sync is fine - back to normal speeds.

Any ideas anyone? There is only so many swims I can go for before I have to do some work on 'tinternet.

Cheers

Nic




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


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196 posts

Master Geek
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  Reply # 1206886 1-Jan-2015 15:49
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Oh, and I'm on:

Snap, Neked VDSL, using a Vigor 130 as a bridge, via an Airport Extreme, but this is also just using the ethernet cable right into my mac.




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


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Uber Geek
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  Reply # 1206900 1-Jan-2015 16:08
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Remove the service name "snap" from your config.

 
 
 
 




196 posts

Master Geek
+1 received by user: 6

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  Reply # 1206910 1-Jan-2015 16:33
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Thanks RunningMan - tried that, no joy, either on the Mac (which had it) or the Vigor which didn't.




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


5355 posts

Uber Geek
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  Reply # 1206914 1-Jan-2015 16:45
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196 posts

Master Geek
+1 received by user: 6

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  Reply # 1206916 1-Jan-2015 16:54
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Thanks - I had posted there, but no reply yet.

Pity I can't get more info out of pppd on the mac :(




Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz




196 posts

Master Geek
+1 received by user: 6

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  Reply # 1208970 6-Jan-2015 09:38
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This got resolved in the end. I had to plug in a Fritzbox, tell them that didn't work EITHER, then Chorus did a second rebuild of the profile, and it eventually came right.

24 hours later... <sigh>





Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


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