Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

371 posts

Ultimate Geek

# 165663 16-Feb-2015 17:36
Send private message

I'm on snap using their voip service with my vdsl and I was wondering am I the only one that gets this error? I have no idea what causes it, it seems to come and go from time to time.

The error I get on my fritzbox is: Internet telephony with [number] via failed. Cause: Unauthorized (401)

Edit: forgot to note this issue has happened in the past but ever since I tried to set up DECT today, I have this 401 everytime on the ATA port & the DECT line as well.

Create new topic
51 posts

Master Geek

# 1242961 20-Feb-2015 11:53
Send private message

I have these too, and snap is aware of the problem. My phone service hasn't worked for several days now and they can't find the problem.



They took some logs and sent them to the mfg of their hardware... but to date they still haven't fixed it.



I asked them to put the a note up on their network status page but they said 'it only effects a few users and not always, so we won't list it there.' In the mean time, I've called support line (using my mobile) all week hoping things would be fixed.



15231 posts

Uber Geek


  # 1242967 20-Feb-2015 11:58
Send private message

Mike - what did Snap say when you called their technical support? That's obviously the first place to ask questions when you have technical issues with a vendor.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.