Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

371 posts

Ultimate Geek
+1 received by user: 19

Topic # 171881 4-May-2015 14:51
Send private message

Hi, just wondering if anything different needs to be done for connections that are on the Family Share option? I am on an unlimited calling plan and pay an additional $25 for a family member to share the plan. However, they are currently in Australia and are getting a message that say that they don't have any credit to call. I looked on the website and can see that roaming should be enabled by default and calls will be 10c per minute. My spend control has some breathing space as well.

Any reason why they wouldn't be able to make calls? Do they need credit loaded on their connection? 


Create new topic
1531 posts

Uber Geek
+1 received by user: 269


  Reply # 1297683 4-May-2015 15:25
One person supports this post
Send private message

Hi there

Yes, they will need to top up to use their services in Australia.  Family 'sharers' can only use their allowances whilst in New Zealand, please see section 16 in Family Share T & Cs

If they want to use data, our Aussie Data packs make the roaming $ go further - Aussie data packs 


371 posts

Ultimate Geek
+1 received by user: 19

  Reply # 1297736 4-May-2015 16:03
Send private message

Thanks :)

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19

Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58

2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35

Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35

Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19

HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12

Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09

Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07

Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03

New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59

Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05

DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51

RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50

Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48

Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.