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199 posts

Master Geek
+1 received by user: 17

Topic # 173527 26-May-2015 17:08
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Just wanted to give some good feedback after a migration from Vodafone ADSL to snap. It unfortunately didn't go well but that was due to Chorus stuffing up the port but Snap was quick to get hold of and were responsive. Nice not to deal with 40 min on hold with Vodafone any more as well as script happy level 1 support staff.

Something I didn't expect was a significant improvement in performance. Ping times are down from a low of 35ms to a low of 11ms with averages now around 15ms. Some of the laggy web sites that I used to have are now gone as well.

Very happy so far.

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3598 posts

Uber Geek
+1 received by user: 1517


  Reply # 1313633 28-May-2015 17:28
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Snap don't run cache servers and have better routing. So that will be where you are getting your improved ping times from.

803 posts

Ultimate Geek
+1 received by user: 251

  Reply # 1313649 28-May-2015 18:19
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When I moved from Compass to SNAP, my line speed was the same but my downloads were 25% faster.

Love SNAP, won't move in a hurry, hopefully 2Degreess does not stuff a good thing up.


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'That VDSL Cat'
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Uber Geek
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  Reply # 1313751 28-May-2015 21:26
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Aredwood: Snap don't run cache servers and have better routing. So that will be where you are getting your improved ping times from.

snap also tend to also assign interleavings off by default on adsl.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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