Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Baby Get Shaky!
1617 posts

Uber Geek
+1 received by user: 416


# 175538 3-Jul-2015 00:49
Send private message

Gidday all,

Due to a rather unfortunate incident my old Note 2 recently bite to dust and the lovely insurance people gave me a Note 4 to make up for it. It's a 2 degrees Note 4 SM-N910U brand new from Noel Leeming's with 2 degrees firmware as stock and running Android 5.0.1. 

The issue I'm having is that I can't connect to 2 Degrees 4G/LTE. I'm stuck on HSPA+ while my old Note 2 could get 4G in all the places I've tried (I'm currently sitting in the ChCh CBD within sight of a 2 Degrees tower which I usually get 4G from).

So far I've:


  • Installed the most recent software update that automatically downloaded when I first set up the phone
  • Synced it with Kies and checked for new firmware: shows using latest
  • Checked and re-entered APN settings
  • Turned off-on/flight mode/removed battery/presented it from a cliff face to all my adoring minions - with nil change
  • Checked my CSC which shows: N910UNZC1BOC2 (which according to sammobile is one of the two latest firmware's [both released on same day - unsure on difference?])
  • Tried my Sim in other phones (inc. its predecessor which still sort of functions) - all show and use 4G
  • Checked Network Mode which shows: LTE/WCDMA/GSM (auto connect)
  • Checked Data Roaming is enabled
Is this just a case of waiting for on OTA update from 2 degrees to activate 4G or am I missing something obvious? The phone is currently stock and I'd like to keep it that way this time (my previous phone was a Frankenstein of sorts in the end). Considering the phone is listed on 2 Degree's site as 4G enabled, supports every band under the sun and is running 2 Degree specific firmware I'm somewhat surprised it just doesn't 'work out of the box'. 

Please excuse me if I've missed something obvious, I'm nearing the end of Night Shifts...


Edit: Corrected spelling of NL

Create new topic
671 posts

Ultimate Geek
+1 received by user: 129

  # 1336137 3-Jul-2015 06:39
Send private message

I'd try going over APN's a few dozen more times, Checking for anything even remotely out of place like an extra dot, space or www that is not supposed to be there. Try with settings off another phone as well as their site.

(the reason I say this is because I have seen people who's job it is to tell others how to fix this and other issues repeat this same mistake over and over again)

Perpetually undecided.

Baby Get Shaky!
1617 posts

Uber Geek
+1 received by user: 416


  # 1336507 3-Jul-2015 15:20
Send private message

Cheers for your suggestion. I had a bit of spare time overnight so I went through all the options again after I posted including re-entering the APN's both manually and using the 2 degrees configuration service, both to no avail. I'll keep googling away, TA


Baby Get Shaky!
1617 posts

Uber Geek
+1 received by user: 416


  # 1337416 5-Jul-2015 18:37
Send private message

Update: was out in Rangiora this afternoon and low and behold got full 4G with associated speed increase. As soon as I got back into Chch we were back to HSPA+ in what should be full 4G coverage area... will bug 2D when I have the energy. Cheers

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20

New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09

ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05

New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35

Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39

TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18

E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34

Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51

Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47

100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35

5G uptake even faster than expected
Posted 12-Jun-2019 10:01

Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24

Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24

Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10

Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.