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391 posts

Ultimate Geek
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# 177333 30-Jul-2015 11:36
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Hello
Snap advised me that new customers that sign up with two degrees won't be offered email accounts.
Snap emails will still be supported but they are only allowing 100mb storage per email account.
Does anyone have any further information.
Will my snap email accounts become obsolete eventually and what is the alternative

Thanks
Ford


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202 posts

Master Geek
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  # 1355190 30-Jul-2015 11:58
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I don't have further information around Snap but it is always a good idea not to be tethered to an internet provider by your email address. If you ever want to change provider it can be a hassle, as you either have to change address or possibly pay for your old email account to remain active.

I would strongly suggest you break away and use something like gmail.com or outlook.com for a simple solution. Even better is using your own domain which then puts you in complete control, though is a lot more involved for the average punter.

It may be a pain now but you only have to go through it once!



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Uber Geek
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  # 1355233 30-Jul-2015 12:51
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We need email address portability. And bank account number portability. I don't see why us telcos should be the only ones saddled with the burden. :-)




iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


 
 
 
 


242 posts

Master Geek
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  # 1355458 30-Jul-2015 19:12
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Snap had a nice setup, I was only just getting my old system transferred.
If they don't offer new services I bet all services will be terminated before long.

I guess that's what happens when a telco tries to operate interweb services.




Masterpiece Calibration Ltd, isf certified

 

 

"I'm not a robot!"

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  # 1355544 30-Jul-2015 21:00
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I may be old fashioned but to me email is one of the core services of an ISP and it is hard to believe that there would be any ISP not offering it as part of the package.

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  # 1355563 30-Jul-2015 21:47
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alasta: I may be old fashioned but to me email is one of the core services of an ISP and it is hard to believe that there would be any ISP not offering it as part of the package.


I'd consider myself old-fashioned but I haven't used an ISP's email services for over a decade...




iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


BTR

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Uber Geek
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  # 1355662 31-Jul-2015 08:13
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Gmail is free, I would shift now before it becomes a hassle.

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Uber Geek
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  # 1355670 31-Jul-2015 08:25
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shifting to a gmail and similar is very easy.

for gmail (or outlook or whatever, but using gmail as example)
1. create gmail 
2. configure gmail to retrieve your emails via POP3 from your ISP.
2a. This is basically the same way you configured outlook etc, google/youtube it if you get stuck.  
3.  Setup gmail to reply to all emails with your new email address.
3a. So if someone emails you bob@snap.net.nz, you would reply to them with "bob@gmail.com"
4.  Watch your email for the next few months (it took me a year to finally kill my old ISP email account) and for any emails still coming into your old email address, up your info on that website or tell them of your email address change
5.  Once you no longer receive emails to your old ISP account, or no emails you actually care about, you can disconnect that ISP email service.
5a. If it's still free, no harm in keeping it, but if you have switched ISPs you can cancel it to save a few bucks.


Personally I also suggest spending $10-30 a year or whatever on my own personal domain (thats what I do) so you can also move from gmail to outlook etc.  Setting up a custom domain in gmail isnt very difficult either.  But at the very least move away from your ISP email system.

My original email address was an @ihug.co.nz one, I havent been with them in about 15 years, I wouldnt want to keep paying vodafone to keep that email address alive :)

2Degrees not offering email addresses is a brilliant move IMO, in the long run it will benefit (ex)customers.    However I suspect it might be partly due to their long domain name....

 
 
 
 


242 posts

Master Geek
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  # 1355696 31-Jul-2015 08:57
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I know of a number of websites and organisations that do not accept gmail addresses because of spam,bots.

The last time I had any form of gmail account it got harvested and spammed

I hate cloud based systems for those reasons




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  # 1355697 31-Jul-2015 08:59
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Masterpiece: I know of a number of websites and organisations that do not accept gmail addresses because of spam,bots.


That's a very good way to avoid customers. There are much better options than just banning an entire domain, especially one like GMail. 

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  # 1355777 31-Jul-2015 10:22
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I have a throwaway Gmail account that I give out to companies who I don't think need my 'real' email address, but I would never rely on it as my primary email service because if you're not paying for the service then you can't expect any minimum quality of service. 

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  # 1355805 31-Jul-2015 10:49
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alasta: I have a throwaway Gmail account that I give out to companies who I don't think need my 'real' email address, but I would never rely on it as my primary email service because if you're not paying for the service then you can't expect any minimum quality of service. 

I've been using a Gmail account for 10 years now, and can count the number of hours outage on one hand during all that time i.e. < 5 hours.  I think that's pretty damn good for any email service, free or otherwise!

Also, Gmail's spam filter is the best in the business.  You won't find anything else that comes close IMO.

It would be best if ALL ISPs discontinue email services as they are not within their field of expertise.  Running an ISP is a specialist business, as is the provision of email.  Google are big enough to do the email thing very well, along with a myriad of other things.  Let the ISPs get on with their core business of providing connections, and ditch email completely.

Xtra made the decision to outsource email many years ago but they made a very poor choice with Yahoo.  Now they are stuck with continuing to provide email (albeit via a 3rd party) because of the huge number of customers who don't want to change.  2degrees have seen the light early on, and taken proactive steps to avoid having a millstone around their neck.  Good on them.





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Master Geek
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  # 1355818 31-Jul-2015 10:53
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alasta: I have a throwaway Gmail account that I give out to companies who I don't think need my 'real' email address, but I would never rely on it as my primary email service because if you're not paying for the service then you can't expect any minimum quality of service. 


First rule of internet: NEVER USE ISP EMAIL.

options: gmail (pull in your ISP email via pop if you have to)
office 365
Google Apps ($50/year/user, which I'm HAPPY to pay for, as it's rock solid)
FastMail, I'm told, is good.

throw in a domain for $30/year, and you never need to worry about ISP email again. You can even do custom domains (@yourdomain.co.nz) at gmail, without google apps.

The last ISP email address I used was @iconz.co.nz. In, um, 1994? 






Nic Wise - Waiheke Island, New Zealand - www.fastchicken.co.nz


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Ultimate Geek
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  # 1355829 31-Jul-2015 11:02
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I would be confident that Snap will not delete your old email address they just will most likely not add new addresses to it. All new ones will likely be under the new brand. Same as Paradise, Clear, Ihug have all had happen in the past.

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Uber Geek
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  # 1355831 31-Jul-2015 11:03
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nic.wise: ...
throw in a domain for $30/year, and you never need to worry about ISP email again. You can even do custom domains (@yourdomain.co.nz) at gmail, without google apps.

I looked into this last year, but it seems that using Gmail to directly accept email from your custom domain must now be paid for.  It was free for a few years, but that offer has now been withdrawn.  Happy to be proved wrong if you can prove otherwise...





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Uber Geek
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  # 1355834 31-Jul-2015 11:05
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No that's correct, but it isn't a huge cost.

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