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  # 1355835 31-Jul-2015 11:05
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Quinny: ...
All new ones will likely be under the new brand.

2degrees have announced that they won't be providing email services at all (refer to original post).





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  # 1355838 31-Jul-2015 11:08
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lxsw20: No that's correct, but it isn't a huge cost.

We have 4 email addresses assigned to our family domain, so that would be $200 per year I think.  I use Zoho to collect the email from our domain and Gmail then collects it from Zoho.  It's not an ideal solution because of the time delay (unless manually overridden) but why pay $200 per year if you don't have to?





 
 
 
 


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  # 1355901 31-Jul-2015 11:49
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grant_k:
lxsw20: No that's correct, but it isn't a huge cost.

We have 4 email addresses assigned to our family domain, so that would be $200 per year I think.  I use Zoho to collect the email from our domain and Gmail then collects it from Zoho.  It's not an ideal solution because of the time delay (unless manually overridden) but why pay $200 per year if you don't have to?

I've recently switched to using mxroute.com for managing my domain emails, after reading about them on this forum.  Very good, after a few initial setup problems, and very good value

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  # 1355909 31-Jul-2015 11:58
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I have several free email accounts around the world, including Gmail, that I use for different purposes. Some are ISP accounts but my main personal email account is GMX. I find it useful to keep categories of email separate. ISP accounts are only used for specialised purposes. Things judged likely to attract spam go to Gmail for the outstanding filter or disposable accounts. It is a good system.

 

 




I reject your reality and substitute my own. - Adam Savage
 


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  # 1355968 31-Jul-2015 12:41
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grant_k:   2degrees have seen the light early on, and taken proactive steps to avoid having a millstone around their neck.  


We definitely discussed it at length prior to launch in 2009. Many of us are ex-another-large-NZ-mobile-telco and worked in one way or another on the hosted email project there. We believed it was clear even in 2009 that email was best left to email specialists.

Personally I also wanted to not ever support WAP. But unfortunately there were no simple solutions at the time for the kind of limited support we would require in order to handle MMS, so I'm stuck with that for the time being.




iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


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  # 1356047 31-Jul-2015 14:04
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SaltyNZ:
alasta: I may be old fashioned but to me email is one of the core services of an ISP and it is hard to believe that there would be any ISP not offering it as part of the package.


I'd consider myself old-fashioned but I haven't used an ISP's email services for over a decade...


I only use them as a disposable email address. You do find that they fill up with spam. I think the only benefit they offer to an ISP is some stick-ability for customers remaining with the isp. But I wouldn't be surprised if more than 50% of support calls ISPs get are related to email, which is something they are providing for free. Email is very expensive to support, in terms of support time,  for little benefit to the provider. It is a growing trend though that new ISPs don't appear to be providing any email services.

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  # 1356049 31-Jul-2015 14:08
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alasta: I may be old fashioned but to me email is one of the core services of an ISP and it is hard to believe that there would be any ISP not offering it as part of the package.


That may have been the way it was, but the sooner ISPs stop offering it the better.

ISPs should be offering internet connectivity and support for that. Their email offerings tend to be average to rubbish, why waste time, effort and people on something that isn't a core competency?

GMail is always, always MILES ahead of an ISP's mail service in every way that matters.

The initial "omg I can't move all my stuff" is actually rubbish. It isn't that hard to change.

 
 
 
 


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  # 1356086 31-Jul-2015 14:37
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When i use to work for a Telco, they offered customers a email only price it was something like $5 a month, just for that email/webmail access, but that was over 5yrs ago, dunno if that's changed.

These may help.
http://www.howtogeek.com/198559/how-to-import-your-pop3-emails-into-an-imap-account/
https://support.google.com/a/answer/6003169?hl=en

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  # 1356091 31-Jul-2015 14:49
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wasabi2k:
alasta: I may be old fashioned but to me email is one of the core services of an ISP and it is hard to believe that there would be any ISP not offering it as part of the package.


That may have been the way it was, but the sooner ISPs stop offering it the better.

ISPs should be offering internet connectivity and support for that. Their email offerings tend to be average to rubbish, why waste time, effort and people on something that isn't a core competency?

GMail is always, always MILES ahead of an ISP's mail service in every way that matters.

The initial "omg I can't move all my stuff" is actually rubbish. It isn't that hard to change.


Although if gmail didn't exist, I could see that ISP email would still be relevant. But it does show that google/gmail does have a lot of power, and it does have it's drawbacks, and it may not always be free. Sure, we do have microsofts mail which is also good, but that probably wouldn't exist in it's current form, if it weren't for gmail, and we would still likely have.... hotmail.

A lot of older people also don't like change, which is why you get a lot of people sticking to ISPs becuase of email. I just setup a new gmail account for an older person who previously had a paradise email account for the last 10 years, but moved to spark so they lost it. They found gmail too confusing, on their new windows 8 pc and have stopped using email. Once they get used to doing something a certain way, it is very difficult to change.

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  # 1356099 31-Jul-2015 14:55
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mattwnz: 
Although if gmail didn't exist, I could see that ISP email would still be relevant. But it does show that google/gmail does have a lot of power, and it does have it's drawbacks, and it may not always be free. Sure, we do have microsofts mail which is also good, but that probably wouldn't exist in it's current form, if it weren't for gmail, and we would still likely have.... hotmail.


I'd pay $5 a month for GMail if it meant they weren't sucking up all my info. But since they don't offer that option, and they're more reliable than trying to run my own little server, I am OK to make that trade.




iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


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  # 1356151 31-Jul-2015 16:11
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SaltyNZ: We need email address portability. And bank account number portability. I don't see why us telcos should be the only ones saddled with the burden. :-)


You can have email address portability, just buy your own domain name.
Alternatively, good luck with your DNS redesign.

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  # 1356180 31-Jul-2015 17:01
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UncleArthur:
Alternatively, good luck with your DNS redesign.


TXT record per address and she'll be right! We can call it 'Sender Pointer Framework' or SPF for short smile (/s)



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  # 1362485 10-Aug-2015 22:37
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It certainly is true that some older people don’t like to change.

 

Older people also tend to me more resourceful and money-conscious.

 

Why change if what you have already works well.

 

I began using a snap email in the days of dialup. Never had the same spam issues like the other providers. I liked that that I could speak to someone right here in Chch if I had technical issues which were very rare. I ring the new Spark and I have to wait an hour and I’d probably going to be speaking to someone across the other side of the world who reads the answer from a script. People hate that.

 

Great customer service is no longer a priority in this country. Even the supermarket queues are getting longer. Shareholder and Director payouts are getting bigger and we the sucker end user are getting poorer while we rush to buy the lastest and greatest technologies all designed to keep us glued to the screen so they can push more advertising our way.

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  # 1362825 11-Aug-2015 13:18
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$50 per user per year for Google Apps isn't a big cost. Sure, there are workarounds to use your own domain name with Gmail and keep it free - but is it really worth the hassle and complexity? Less than $1 a week for something as important as email is something I happily pay.

Even with 4 users, it's less than the price of a coffee per week.




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  # 1362826 11-Aug-2015 13:20
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Ford: It certainly is true that some older people don’t like to change. Older people also tend to me more resourceful and money-conscious.


The word you are looking for is tight.




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