Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




7 posts

Wannabe Geek


# 177417 1-Aug-2015 21:39
Send private message

Hi,

I am wondering if anyone else had had a similar problem and what can be done. This last week I purchased a 100mb and 1 Gb data packs as I needed it for tethering to my computer. I used the 100mb, cancelled it and bought the 1Gb pack.
I added credit to buy it, leaving me with about $18. By Friday I had only used part of the data and still had credit. I re-tethered around 1130 Friday night for 5 minutes to check 1 website (going through about 5 pages), I then got a txt alerting me that I was out of credit and data and couldn't connect anymore.

I am wanting to know if there is anyway to check where this data (and credit went) or if it's likely to be refunded back. Even just getting the credit back would be great.


Create new topic
597 posts

Ultimate Geek
+1 received by user: 132


  # 1356859 1-Aug-2015 22:25
Send private message

Login to your 2degrees account on the website.

From there go to the usage section and it'll tell you when you used your data and how much you used.




Regards
Stefan Andres Charsley

184 posts

Master Geek
+1 received by user: 63


  # 1356870 1-Aug-2015 22:57
One person supports this post
Send private message

Don't suppose your computer started downloading it's windows 10 update (3GB)?

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Spark Sport launches across a range of new devices
Posted 22-Jul-2019 13:19


Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21


Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36


Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57


Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48


New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.