Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




75 posts

Master Geek


# 177580 7-Aug-2015 12:13
Send private message

Hi,

Just a quick question -

Snap had no Fair Use Policies or traffic management.

I was just about to change plan in the 2degrees portal until I noticed the Fair Use Policy.



Do existing Snap customers still have the same plans as before? or are we already moved across to the traffic managed plans?

Cheers

Filter this topic showing only the reply marked as answer Create new topic
2875 posts

Uber Geek


  # 1360628 7-Aug-2015 12:17
One person supports this post
Send private message

pretty sure they only have one for Mobile , they have said in writting they dont have one for Broadband.




Common sense is not as common as you think.


BTR

1514 posts

Uber Geek


  # 1361919 10-Aug-2015 10:23
Send private message

You stay on your existing plan until either you change your plan or 2D upgrades you to a same or better plan at no extra cost to you.

 
 
 
 


30 posts

Geek


  # 1361961 10-Aug-2015 11:00
Send private message

On the offer summary page they explicitly say that they have to fair use policies on their broadband plans:

 

Fair Use

 

No fair use policies apply to our broadband plans.

 

Our Fair Use Policy applies to unlimited calling under our Home Phone Services.

2875 posts

Uber Geek


  # 1361967 10-Aug-2015 11:15
Send private message

Threarah: On the offer summary page they explicitly say that they have to fair use policies on their broadband plans:

Fair Use No fair use policies apply to our broadband plans. Our Fair Use Policy applies to unlimited calling under our Home Phone Services.


no they say "No fair use policies apply to our broadband plans" only to unlimited calling on phone services




Common sense is not as common as you think.


1924 posts

Uber Geek

Trusted
Subscriber

  # 1361983 10-Aug-2015 11:34
Send private message

It's a shame no ISP actually does come out and say 'here's what we actually do so our services have great performance and speed', rather than the more opaque statements around adequate measures, reasonable investment and other such words which largely translate to 'we'll wait until there is a crisis, the service is dire and the call centres are overwhelmed with complaint'

just have a look the Vodafone Cable experience over the last 6 months as a classic case study. That they were forced into issuing a letter with spin around 'we're doing something about it now' is such a terrible way to treat your customers.... but i digress.

Fair Use policies are mainly around you agreeing to not be a hog. But if no Fair Use policy is in place, then I wonder what Snap/2D are doing about keeping performance in place? that normally means buying bigger and faster kit as you get more users and they consume more, it's about paying for bigger handover links with Chorus so more data gets through, and it's about not employing proactive 'management' policies like high packet drops when your boxes get full (and what's an acceptable drop rate? 1%, 0.5%?

I guess the prosaic 'trust us' probably doesn't mean much any more....




________

 

Antonios K

 

Click to see full size


30 posts

Geek


  # 1362028 10-Aug-2015 12:28
Send private message

vexxxboy:
Threarah: On the offer summary page they explicitly say that they have NO fair use policies on their broadband plans:

Fair Use No fair use policies apply to our broadband plans. Our Fair Use Policy applies to unlimited calling under our Home Phone Services.


no they say "No fair use policies apply to our broadband plans" only to unlimited calling on phone services


to = no. Was a typo.

Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01


Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46


Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29


Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41


Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26


University of Waikato launches space for esports
Posted 19-Aug-2019 20:20


D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14


Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26


The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57


Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43


Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.