Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


Webhead
2271 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1385244 10-Sep-2015 20:51
Send private message

Having the same problem. Anyone been in contact with support?




Mr Snotty
8829 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1385245 10-Sep-2015 20:54
Send private message

jarledb: Having the same problem. Anyone been in contact with support?


Geekzone stopped working with me on my UFB connection so am posting this by mobile.

Was on hold for 30min and gave up.




 
 
 
 


169 posts

Master Geek


  # 1385251 10-Sep-2015 21:02
Send private message

michaelmurfy: Was just about to phone them when I saw this.

Noticed most international is impacted with me at the moment (including Facebook, dns4me (bummer this), Facebook, Twitter, many more)...

 

 

Yeah I've just noticed this, not happy.

 

 

Netflix is working fine though!

Mr Snotty
8829 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1385257 10-Sep-2015 21:18
Send private message

From Twitter:

Engineers are investigating routing issues - no ETR at this time, updates will follow when available. Apologies for the inconvenience. ^SS

Also, if is so stormy here in Wellington at the moment.




534 posts

Ultimate Geek

Trusted

  # 1385260 10-Sep-2015 21:21
Send private message

Having issues here also (200/200 UFB). Anything overseas is pretty much dead for me. Switching back to Snap DNS is only slightly better (can get to Geekzone) that UnoTelly ones.




 

Connecting to UFB? Go with Bigpipe and use this link for free credit!


956 posts

Ultimate Geek
Inactive user


  # 1385262 10-Sep-2015 21:23
Send private message

Had to switch to the trusty backup Spark connection

Minimalist
5582 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1385263 10-Sep-2015 21:24
Send private message

Likewise on VDSL, LTE fine though.

 
 
 
 




Webhead
2271 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1385264 10-Sep-2015 21:25
Send private message

michaelmurfy: From Twitter:

Engineers are investigating routing issues - no ETR at this time, updates will follow when available. Apologies for the inconvenience. ^SS

Also, if is so stormy here in Wellington at the moment.


What's their Twitter?




Minimalist
5582 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1385266 10-Sep-2015 21:33
Send private message
Mr Snotty
8829 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1385274 10-Sep-2015 21:58
Send private message

Appears to be back up and working for me now.

Edit: Now back to having issues...

EditEdit (22:35): Up and running now. Official word from SnapDegrees says it should be fixed now.






Webhead
2271 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1386673 13-Sep-2015 16:13
Send private message

Having trouble with multiple US sites again. Its coming and going. Pinging one of Googles services at the moment and it is really flaky.




51 posts

Master Geek


  # 1388177 15-Sep-2015 20:27
Send private message

Having problems with this AGAIN. 

Support keeps telling me they will call me back and never do.  They always claim to send it to the "tier-2" support but won't let me talk to them. 

It looks like a routing issue from my end, I can't get good speeds inside NZ, but get almost 200mbit to sydney.  Then get 10mbit and 10%+ packet loss to US.  Get disconnections to Christchurch (INVC here).  It's a mess and they keep checking my fibre and finding no faults so drop it.
 
Very unhappy with the total lack of support.

956 posts

Ultimate Geek
Inactive user


  # 1388214 15-Sep-2015 21:42
Send private message

Yep, certainly gone downhill or just teething problems merging two companies...

I logged a support call on 1st September and only got a response 15th September, so yeah..

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55


Bitcoin.com announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30


Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37


OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42


New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24


Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46


Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43


Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40


Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38


Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25


Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.