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5 posts

Wannabe Geek


# 180485 10-Sep-2015 19:12
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I have a Galaxy S6 g920i 32GB version. I'm using a 2D sim card. When the phone is using 4G I have service. But as soon as my device uses 3G I get Emergency Calls Only. I'm currently in the urban area of Hamilton.

Does my model not have the correct bands for 3G?

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5573 posts

Uber Geek


  # 1385188 10-Sep-2015 19:14
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Probably has the wrong bands and is picking up another provider instead.



5 posts

Wannabe Geek


  # 1385191 10-Sep-2015 19:22
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1013 posts

Uber Geek

Trusted

  # 1385258 10-Sep-2015 21:19
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Where was the phone purchased from?
Has it been reported stolen? Check it's IMEI www.tcf.org.nz/content/cfa46b54-509c-44aa-91da-3bfe14d20f8f.html
If it's NZ stock, it should support all 3 networks. (Typically 3G would work and not 4G for international phones)

112 posts

Master Geek


  # 1385265 10-Sep-2015 21:25
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Pretty much as above.
Check IMEI to see if it's blocked - weird that it would work on 4G but not 3G though.

I have one S6 from Spark, and another from 2Degrees - both work flawlessly on 3G and 4G with either Spark/2D SIM.

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