Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




66 posts

Master Geek


# 180743 20-Sep-2015 16:36
Send private message

I have been with Snap for years now and never had any problems, but ever since they switched to 2degrees I have kept running into issues and then having to spend 20 minutes on hold to get through to support is quite a problem. To top this all off I spoke with a rude CSR who wasn't willing to let me talk and he ended up abruptly ending the call on me, so at this stage I don't have the time to wait another 20 minutes to get through.

So now I'm looking for a new ISP as 2degrees should be avoided like the plague, any suggestions?

Create new topic
6434 posts

Uber Geek


  # 1390667 20-Sep-2015 17:21
Send private message

you may be better off posting this in the 'NZ broadband' forum, rather than the 2Degrees one.  

Mr Snotty
8941 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1390676 20-Sep-2015 17:34
Send private message

I am still with "SnapDegrees" for my UFB and find them pretty good. They've had a little bit of instability lately in terms of international traffic then their Google cache going down last night (re-routing to Sydney a little later) however in general I have found them fine. I don't phone them ever but as an ISP they're actually still the better ones.

I have however been looking at other options out there and think if I was ever going to change it'll be either to Spark or BigPipe. I have no reason to do so however as the service from SnapDegrees is generally good. All providers have hiccups every now and then and if you think changing providers is going to alleviate those hiccups you're honestly dreaming.

I wouldn't base a single bad experience a reason to move. If it is a constant thing then maybe but I do think you're perhaps jumping the gun a little bit. Yes, they've had a bit of a shaky start but as they sort out the teething issues I'd say they'll be fine. There is still the same team behind the scenes and apart from the name nothing has changed in the background.




 
 
 
 


31 posts

Geek


  # 1390731 20-Sep-2015 19:29
Send private message

I'd be very comfortable recommending https://www.actrix.co.nz/ if you are looking for good service.

5579 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1390745 20-Sep-2015 19:57
Send private message




Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.