2Degrees website, missing information, turning customers away.

Forums › 2degrees › 2Degrees website, missing information, turning customers away.

ArcticSilver

681 posts

Ultimate Geek

# 180861 24-Sep-2015 10:49

To help a friend I just went to the 2Degrees website to go over their broadband plans, except, I cannot find them anywhere.

Can anyone find the broadband plan prices? Currently the 2Degrees website seems to be partially broken and missing important information!

danielfaulknor

609 posts

Ultimate Geek

Trusted

Prodigi

# 1393315 24-Sep-2015 10:52

It's not just you.. I can't get much info out of the site at the moment either

Prodigi - Optimised IT Solutions
WebOps/DevOps, Managed IT, Hosting and Internet/WAN.

ArcticSilver

681 posts

Ultimate Geek

# 1393317 24-Sep-2015 10:54

Apparently "your 2Degrees" just redirects to the home page.

Are they editing the website live? O.o

SaltyNZ

5125 posts

Uber Geek

Trusted

Subscriber

# 1393349 24-Sep-2015 11:14

Seems OK to me. Went to www.2degreesmobile.co.nz, clicked the 'Broadband' button, got the broadband page (www.2degreesmobile.co.nz/broadband).

iPad Pro 11" + iPhone XS + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

ArcticSilver

681 posts

Ultimate Geek

# 1393370 24-Sep-2015 11:22

SaltyNZ: Seems OK to me. Went to www.2degreesmobile.co.nz, clicked the 'Broadband' button, got the broadband page (www.2degreesmobile.co.nz/broadband).

Hi SaltyNZ, I can see that page too, the problem is there is no useful content!

I cannot see any plan information, or any way to get it, nor can I see any way of signing up.

Also, other things I have noted:

"my 2degrees" seems to redirect to the 2degrees home page, rather than my 2degrees.

"Things you should know" and "Terms and conditions" on the broadband page do not expand, so you cannot get that information.