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Topic # 182539 20-Oct-2015 13:54
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They're raising their prices by 95cents, so its not a lot.  Its more the principal.

I'm locked into a contract, will expire come May (ill switch providers then), think its pretty stick for everyone in the same boat that they can raise the agreed upon price (yes its probably in the pages and pages of contract that no one ever reads).   

/rant over

 



 

From 2 December we'll be adjusting our Pay Monthly mobile pricing to include a contribution to the industry-wide Telecommunications Development Levy (TDL) so your monthly plan fee will increase by 95 cents. As you are on a $39 Carryover Plan your new monthly plan fee will be $39.95.

 

The TDL is administered by the government, with funds used for initiatives such as improving broadband coverage in rural areas, reducing mobile coverage black spots, and improving the 111 emergency service. For more on the TDL levy including frequently asked questions please visit our FAQs page or give us a call on 0800 022 022 our team is available 24/7.

 

Thanks for being with us,

 

The Team at 2degrees

 


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  Reply # 1409820 20-Oct-2015 13:59
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I'd be very surprised if they are increasing the rate for those who are locked in to a contract as by doing so they would be giving you the ability to leave your contract.



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  Reply # 1409821 20-Oct-2015 14:00
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does it though?  I'm assuming theres some clause in the fine print saying they can do this and you cant get out of your contract.

Otherwise, its great news :)  


 
 
 
 


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  Reply # 1409826 20-Oct-2015 14:04
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I would love any reason to leave my contract...! I'm on month 18 of a 24 month contract, and for the same price I could get far better value by rejoining.

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  Reply # 1409833 20-Oct-2015 14:17
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reven: does it though?  I'm assuming theres some clause in the fine print saying they can do this and you cant get out of your contract.

Otherwise, its great news :)  


I am sure you could find a lawyer who would argue that it does.

Telcos don't normally increase the price while you are in a fixed contract period.  The only real exceptions to this would be if something like GST changed or Chorus prices were increased by the Commerce Commission or whoever sets them.

Once you are out of contract though you are fair game and they will do their best to.....

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  Reply # 1409834 20-Oct-2015 14:19
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macuser: I would love any reason to leave my contract...! I'm on month 18 of a 24 month contract, and for the same price I could get far better value by rejoining.


Have you asked 2 Degrees if they will sign you up to a new contract period and not apply any penalties?  You never know these things until you ask.

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  Reply # 1409835 20-Oct-2015 14:21
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So shouldn't the facts be found out whether it affects those in contracts or not before crowing from the roof tops!? laughing


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  Reply # 1409838 20-Oct-2015 14:24
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macuser: I would love any reason to leave my contract...! I'm on month 18 of a 24 month contract, and for the same price I could get far better value by rejoining.


And there would have been some very good reason - some benefit to you - for signing that 24 month contract. Be it interest free deferred payment for your phone, or extras to your plan. It's life and changes will often happen which mean that whilst things worked in your favour when your signed, by the end of the contract they might not still be in your favour and there might be better deals to be had. smile

As graemeh suggested, talk to 2Degrees and see what can be done.

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  Reply # 1409842 20-Oct-2015 14:31
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graemeh:  The only real exceptions to this would be if something like GST changed or Chorus prices were increased by the Commerce Commission or whoever sets them.

.


That's effectively what's happening here. The Telecommunications Development Levy that was previously expected to drop a lot next year is now not going to, which means our costs (everyone's costs, actually) are going to be higher. I expect most other providers will follow suit with us and Spark.




iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.


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  Reply # 1409868 20-Oct-2015 15:02
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Here is the explanation from Spark on what has happened.
http://www.sparknz.co.nz/news/tdl-announcement/

The short version is the Government legislated to reduce the levy, Telcos set their prices based on the legislation and then the government changed the rules.

If you are upset at this complain to the Government and your Telco but don't blame the Telco, it is not like the earlier debacle with Chorus charges where the Telcos took a punt that the prices would be at a certain level and in the end it was a different price.





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  Reply # 1409891 20-Oct-2015 15:42
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updated original post with email 2degrees sent me.

Its 95cents not a biggie, but for a $39 plan that really doesnt give you a lot more than a $16 skinny plan, surely they could of just left it at $39.  im far from a happy 2degrees customer.

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  Reply # 1409925 20-Oct-2015 16:34
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That's why I always go with Spark.

I know that they are going to piss me off regularly, so it doesn't catch me by surprise when it happens.

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  Reply # 1411369 22-Oct-2015 20:19
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reven: updated original post with email 2degrees sent me.

Its 95cents not a biggie, but for a $39 plan that really doesnt give you a lot more than a $16 skinny plan, surely they could of just left it at $39.  im far from a happy 2degrees customer.
Is 95 cents a month (so less than 25 cents a week) really that big a deal?

It's a completely valid reason for them to increase it imo. It's not like they're just trying to increase profits, so I really do not see why you're so worked up about it.



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  Reply # 1411372 22-Oct-2015 20:23
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FlatButt:
reven: updated original post with email 2degrees sent me.

Its 95cents not a biggie, but for a $39 plan that really doesnt give you a lot more than a $16 skinny plan, surely they could of just left it at $39.  im far from a happy 2degrees customer.
Is 95 cents a month (so less than 25 cents a week) really that big a deal?

It's a completely valid reason for them to increase it imo. It's not like they're just trying to increase profits, so I really do not see why you're so worked up about it.


well if you read, I did say it wasnt a biggie it was the principal of the thing.  When skinny can charge so little and give so much, why cant 2degrees just absorb this measly 95cents?  Like I said I'm in contract (ive learnt my lesson, never go on a contract to a telco), so I'm forced into this (as are so many others).  I dont have a choice, thats my gripe with it.

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  Reply # 1412823 23-Oct-2015 14:17
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reven:
FlatButt:
reven: updated original post with email 2degrees sent me.

Its 95cents not a biggie, but for a $39 plan that really doesnt give you a lot more than a $16 skinny plan, surely they could of just left it at $39.  im far from a happy 2degrees customer.
Is 95 cents a month (so less than 25 cents a week) really that big a deal?

It's a completely valid reason for them to increase it imo. It's not like they're just trying to increase profits, so I really do not see why you're so worked up about it.


well if you read, I did say it wasnt a biggie it was the principal of the thing.  When skinny can charge so little and give so much, why cant 2degrees just absorb this measly 95cents?  Like I said I'm in contract (ive learnt my lesson, never go on a contract to a telco), so I'm forced into this (as are so many others).  I dont have a choice, thats my gripe with it.


2degrees aren't really in the same boat as Skinny. Skinny are so cheap because that brand operates off the back of the already built Spark mobile network so it's much easier for Spark to absorb that cost increase. And while it might be a measly 95 cents on one connection... mutlipy that across all connects and see if it still looks cheap! This would be well into the millions of dollars per year not being recovered.

n4

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  Reply # 1412831 23-Oct-2015 14:34
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keewee01:
reven:
FlatButt:
reven: updated original post with email 2degrees sent me.

Its 95cents not a biggie, but for a $39 plan that really doesnt give you a lot more than a $16 skinny plan, surely they could of just left it at $39.  im far from a happy 2degrees customer.
Is 95 cents a month (so less than 25 cents a week) really that big a deal?

It's a completely valid reason for them to increase it imo. It's not like they're just trying to increase profits, so I really do not see why you're so worked up about it.


well if you read, I did say it wasnt a biggie it was the principal of the thing.  When skinny can charge so little and give so much, why cant 2degrees just absorb this measly 95cents?  Like I said I'm in contract (ive learnt my lesson, never go on a contract to a telco), so I'm forced into this (as are so many others).  I dont have a choice, thats my gripe with it.


2degrees aren't really in the same boat as Skinny. Skinny are so cheap because that brand operates off the back of the already built Spark mobile network so it's much easier for Spark to absorb that cost increase. And while it might be a measly 95 cents on one connection... mutlipy that across all connects and see if it still looks cheap! This would be well into the millions of dollars per year not being recovered.


And in fact, Skinny/Spark have raised the price of their pay monthly plans (bearing in mind Skinny is Spark and does not do post paid).




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