Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




17 posts

Geek
+1 received by user: 1


Topic # 183679 26-Oct-2015 15:11
Send private message

Anyone know how to do this?

I saw a previous post on this (http://www.geekzone.co.nz/forums.asp?topicid=138362), which doesn't have an answer...  Turning off voicemail notifications doesn't disable missed calls texts.

I've called the 2D helpdesk, they told me to turn off VM notifications (doesn't work) and (second call) told me to text back to the message with "stop" (which, not surprisingly, doesn't work because the text appears to come from the caller).  I'm a bit over being on hold to not get the right answer, and figured someone here might be able to help :)

Anyone know how to disable this?  Many thanks.

Create new topic
1405 posts

Uber Geek
+1 received by user: 217

Trusted
2degrees

  Reply # 1414444 27-Oct-2015 10:26
Send private message

Hi,

At present you can only disable 'Missed call' alert texts by calling 202 selecting option 3, option 2 which will also disable the 'Left Voicemail' messages. 

Customers can turn off Voicemail so callers will connect and hear 'Voicemail is turned off' or we can remove the service for you if you call us on 200 or 0800 022022 or PM us your number and 4 digit PIN. 

Here's more info on Voicemail - Help and support - Voicemail 

Cheers
^POB
 



17 posts

Geek
+1 received by user: 1


  Reply # 1414447 27-Oct-2015 10:29
Send private message

2degreesCare: Hi,

At present you can only disable 'Missed call' alert texts by calling 202 selecting option 3, option 2 which will also disable the 'Left Voicemail' messages. 



This isn't actually correct.

1. Disabling left voicemail texts has no impact on missed calls texts.  I spent some time this weekend testing it out - no effect.
2. I emailed support on this, and they replied saying that the outcome I want is only achievable through a tech effecting a change back-end, which they have asked for.  Apparently now I won't get missed call texts, but it's not a user-servicable function.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39


UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.