Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




33 posts

Geek
+1 received by user: 4


Topic # 185220 14-Nov-2015 14:46
Send private message

I'm thinking there is more than 2 degrees are letting on.  I had a perfectly stable 45Mbps+ connection.  I live in a settled area, i.e. not many houses, building going on etc.  Moved over to the new plans (and why wouldn't you? - I saved $20) and now my speeds have plummeted to 18Mbps.

Create new topic
4378 posts

Uber Geek
+1 received by user: 1231


  Reply # 1428009 14-Nov-2015 14:53
Send private message

How are you measuring that speed?



33 posts

Geek
+1 received by user: 4


  Reply # 1428010 14-Nov-2015 15:03
Send private message

Nothing fancy (I don't have a fritzbox) however speedtest.net has reported consistent figures for the past year or two since I switched to VDSL - steady as a rock.  Now the results are still steady and consistent - at half the speed, and nothing has changed - firmware, hardware.  I tend to notice it in real life when we have more than 1 netflix user etc

 
 
 
 


1742 posts

Uber Geek
+1 received by user: 240

Subscriber

  Reply # 1428013 14-Nov-2015 15:11
2 people support this post
Send private message

Wouldn't it be more sensible to look at the sync rate and attenuation figures provided by your modem/router to determine the health of your connection.




Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


Speed Test


dan

880 posts

Ultimate Geek
+1 received by user: 73


  Reply # 1428015 14-Nov-2015 15:16
Send private message

did they downgrade you to from VDSL to  ADSL2? by mistake? :) kidding im sure they didnt


post your line stats from the fritz








33 posts

Geek
+1 received by user: 4


  Reply # 1428019 14-Nov-2015 15:20
Send private message

I have a zyxel, not a Fritz, so doesn't have the level of reporting, and besides it's a pain to log into to monitor.  It's just always worked.  I'm just making the observation this is appears more than a co-incidence, that it happened with the change of plan.  That's the only factor that's new.

1742 posts

Uber Geek
+1 received by user: 240

Subscriber

  Reply # 1428025 14-Nov-2015 15:44
Send private message

Zyxel P870 gives very detailed connection statistics and 5 of their models allow connections from dslstats utility to draw the pretty graphs.




Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


Speed Test


4378 posts

Uber Geek
+1 received by user: 1231


  Reply # 1428046 14-Nov-2015 16:44
One person supports this post
Send private message

Biglegs: I have a zyxel, not a Fritz, so doesn't have the level of reporting, and besides it's a pain to log into to monitor.  It's just always worked.  I'm just making the observation this is appears more than a co-incidence, that it happened with the change of plan.  That's the only factor that's new.


It may be the only factor you know is new, but other changes can happen.

The first step before anyone can give any really meaningful advice is to do as suggested, and get the DSL line stats from the modem, and post them here.

6818 posts

Uber Geek
+1 received by user: 2173

Subscriber

  Reply # 1428081 14-Nov-2015 17:57
Send private message

for all we know the modem stats still say you are connected at 45mbps but there are other things causing issues, like maybe you are using wifi for testing and its congested or something similar

6430 posts

Uber Geek
+1 received by user: 1567


  Reply # 1428119 14-Nov-2015 19:08
Send private message

Biglegs: I'm thinking there is more than 2 degrees are letting on.  I had a perfectly stable 45Mbps+ connection.  I live in a settled area, i.e. not many houses, building going on etc.  Moved over to the new plans (and why wouldn't you? - I saved $20) and now my speeds have plummeted to 18Mbps.


2D maxes out their VDSL at 30Mbps according to their website. (other providers allow VDSL to go full speed)

https://www.2degreesmobile.co.nz/broadband/?gclid=CMH_9Nqfj8kCFdh6vQodaisEkA
"Unlimited Best connection available up to 30Mbps"

but that doesn't explain why it would drop to 18, and not 30.

6818 posts

Uber Geek
+1 received by user: 2173

Subscriber

  Reply # 1428127 14-Nov-2015 19:31
Send private message

i believe thats a marketing/website error, there are a few members on here with 2D vdsl that have greater than 30mbps connections

Guv

76 posts

Master Geek
+1 received by user: 16


  Reply # 1428151 14-Nov-2015 20:18
Send private message

2 degrees VDSL here - i get 70Mbps..   

674 posts

Ultimate Geek
+1 received by user: 79

Subscriber

  Reply # 1428196 14-Nov-2015 23:06
One person supports this post
Send private message

The reference of 'up to 30Mb/s' is on UFB. You can pay for the upgrade in speed for UFB.
I don't believe there is a cap on VDSL, I may be wrong. 




Morgan French-Stagg

 

morgan.french.net.nz

 

 


118 posts

Master Geek
+1 received by user: 3


  Reply # 1428220 15-Nov-2015 07:39
Send private message


 

2 degrees VDSL here - I get 65Mbps...so no cap :)

6818 posts

Uber Geek
+1 received by user: 2173

Subscriber

  Reply # 1428233 15-Nov-2015 09:05
Send private message

naggyman: The reference of 'up to 30Mb/s' is on UFB. You can pay for the upgrade in speed for UFB.
I don't believe there is a cap on VDSL, I may be wrong. 


it says that before it knows whats available at your place

and man that website is crap, missing links all over the place

1378 posts

Uber Geek
+1 received by user: 209

Trusted
2degrees

  Reply # 1428679 16-Nov-2015 10:09
Send private message

Hi everyone,

We don't limit or control our VDSL synch speeds, you'll get the best that your line can handle between your modem and the cabinet/exchange.

If you have experienced a drop in synch rates, it is pretty likely that a fault has developed on your line or in the area that is affecting those rates. Please give the team a yell on 0800 022 022 option 2 and they'll be able to diagnose and send it to field force if required.

Thanks,

Ralph ^JOB

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel unveils the 8th Gen Intel Core Processor family for desktop
Posted 25-Sep-2017 19:45


Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.