Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


12 posts

Geek


Topic # 185227 14-Nov-2015 20:09
Send private message

We're grandfathered in on our old Snap plan and recently went over our 200GB data cap. The account page says "your speed is now limited" or something to that effect, but in practice we were basically disconnected. It wasn't dial-up speed (I can still remember what using dial-up was like), no webpages would load at all. I had to go to my account page on my phone to get things running again.

I realise now I should've checked the FritzBox stats page for sync speeds at the time, but I didn't. Does anyone know what speeds you're supposed to be limited to after blowing your data cap? It seems like it's as close to zero as makes no difference. 

Create new topic
304 posts

Ultimate Geek
+1 received by user: 66


  Reply # 1428149 14-Nov-2015 20:13
Send private message

64kbps

16 posts

Geek
+1 received by user: 4


  Reply # 1428150 14-Nov-2015 20:18
Send private message

That doesn't sound right..We ran into this issue with going over cap recently, and the net was dropping out and having trouble even loading Speedtest or Google, or basic images. Didn't seem like 64k..

2503 posts

Uber Geek
+1 received by user: 928

Subscriber

  Reply # 1428154 14-Nov-2015 20:35
Send private message

Lumathe: That doesn't sound right..We ran into this issue with going over cap recently, and the net was dropping out and having trouble even loading Speedtest or Google, or basic images. Didn't seem like 64k..


64kbps really isn't fast enough for most web content to be smoothly usable these days imo... so lots of things will time out or fail. Even Google's basic front search page is 50kB - 250kB these days, depending on the logo state etc, which is 5 - 35seconds on a 64kbps connection.




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

16 posts

Geek
+1 received by user: 4


  Reply # 1428162 14-Nov-2015 20:56
Send private message

Guess that makes sense, but that seems slightly beyond "limited" and more into the realms of "unusable", even for the most basic of users

3535 posts

Uber Geek
+1 received by user: 2042

Trusted
Spark NZ

  Reply # 1428173 14-Nov-2015 21:18
3 people support this post
Send private message

It's worse than that... "Limiting speed" gets harder and less deterministic in its behaviour as the difference between the access speed and the desired limited speed gets bigger. In the really bad old days with 2-4Mbps ADSL sync common(ish)place, and limiting to 64Kbps, it wasn't great even then but it worked. Now that copper accesses can be as high as high 90s Mbps, trying to limit to 64Kbps results in very strange packet flows and timings which means the experience won't be great. It won't even be good. It's my (personal) opinion that being capped should be treated as nothing more than a billshock prevention mechanism and anyone affected should take it as their cue to phone up and get a larger plan (or unlimited)

Note Spark changed from 64kbps to 128kbps partly for some of the reasons above.

The point about all pages being much bigger is completely valid as well... There are CSS files on individual pages now larger than entire arcade or role playing games from my first computer.

Cheers - N


1487 posts

Uber Geek
+1 received by user: 247

Trusted
2degrees

  Reply # 1428901 16-Nov-2015 13:38
Send private message

Hi everyone,

Our broadband rate limit is set to 256k to allow for basic web browsing and SIP traffic for our Snap Plus users, and only applies to the old Snap plans. This is instead of continuing at full speed and charging overage rates causing billshock, and is designed to prompt contact. Our newer 2degrees plans continue at full speed once the allocation has been exhausted, charged at $2/GB up to a $30 spend, and is then considered unlimited without further charging.

One thing to keep in mind is that this is across the connection, so if other devices are continuing to try and use data, then this bandwidth will easily be filled.

We do issue notifications by email at 80% and 100% of allocation used, and there are a number of options for additional data depending on the plan (plus changing to one of our new 2degrees plans is an option as well).

Cheers

Ralph ^JOB

1364 posts

Uber Geek
+1 received by user: 345


  Reply # 1428975 16-Nov-2015 15:18
Send private message

It always felt like a con to me, as "limited" felt more like 'unusable' or even 'disconnected'.

Admittedly I haven seen this problem for a few years, but I remember friends spark ADSL connection that meant that once they hit their limit, it was no longer even possible to even download an email. Sounds like what Talkiet is saying.

256kbps should be more reasonable, but obviously the OP is still having difficulty.



Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.