I have a data cap, though usage between 1am and 7am is uncapped, until today everything was fine. Yesterday I purchased GTA 5 from steam. I decided to download it overnight when usage was uncapped. Unfortunately when I woke this morning I was shocked to find that the data was counted towards my data cap.
I rang 2degrees told them about what had happened, they told me that I had downloaded the game outside the uncapped period. They are wrong. They won't do anything about their f'up. So I will have to heavily reduce my web usage for this month because of 2degrees's failure. As you can understand this pisses me off. They stuffed up and refuse to take responsibility, so I the paying customer is being screwed over.
I use an app in my browser that monitors my data usage before last night the app showed how much data usage fell in the uncapped period, So I assume that nights are now no-longer uncapped for no clear reason.
Luckily my contract with 2 degrees ends this month, so I can happily abandon this crooked company.