Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


231 posts

Master Geek
+1 received by user: 18

Subscriber

Topic # 190671 8-Jan-2016 12:34
Send private message

Hi

I have 2 accs a vdsl feed remotely from another address, and an adsl2 connection for backup with two voip lines  
Adsl is getting used more frequently by kids now. 

THese were created with Snap, both voip numbers are attached the adsl acc for stability as the vdsl is fed via a solar repeater, uptime in winter can be an issue. 

At present I need to upgrade the adsl from limited to unlimited, 

I was advised by two degrees that this would be possible but they will want $30total per month for the two lines on top of the $89
and the switch to unlimited will occur at acc rollover another 10days. (this could be churned before this timeline.)

Snap were happy to look at the total business of this situation when it was activated. 

SHould I take my voip to 2talk and churn both lines or is there a better way to rejig this plan.
Voip is largely for incoming calls , need to keep the numbers



I need to switch to unlimited on the adsl - this will add $30 to the plan as the voip is attached to the old line. 

If I churn one line I may as well churn the vdsl as well. A

ANy help with this one @2degrees

Cheers

Jeremynzl2 acc 

Filter this topic showing only the reply marked as answer Create new topic
1489 posts

Uber Geek
+1 received by user: 248

Trusted
2degrees

  Reply # 1465948 8-Jan-2016 15:09
Send private message

Hi there Jeremy,

Unfortunately this is one of the side effects of the difference between the old Snap plans and our new 2degrees plans, where some Snap plans had bundled phone and the 2degrees plans bill these seperately, however I'm sure that there would be a way that we could make something work for you without requiring a switch to a 2degrees plan. It is worth noting that plan changes don't take effect until the end of the current billing period.

Can you please message us with your broadband account numbers and the addresses for these, and I'll check it out for you and see what we can come up with for you.

Thanks,

Ralph ^JOB



231 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 1466236 8-Jan-2016 22:08
Send private message

Pm'd thanks for looking into this, 

Cheers

Jeremy



231 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 1467440 11-Jan-2016 11:42
Send private message

Thanks @2degrees for you quick and fair response. 
I am happy with your solution 



Filter this topic showing only the reply marked as answer Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.