Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




164 posts

Master Geek
+1 received by user: 14


Topic # 190671 8-Jan-2016 12:34
Send private message

Hi

I have 2 accs a vdsl feed remotely from another address, and an adsl2 connection for backup with two voip lines  
Adsl is getting used more frequently by kids now. 

THese were created with Snap, both voip numbers are attached the adsl acc for stability as the vdsl is fed via a solar repeater, uptime in winter can be an issue. 

At present I need to upgrade the adsl from limited to unlimited, 

I was advised by two degrees that this would be possible but they will want $30total per month for the two lines on top of the $89
and the switch to unlimited will occur at acc rollover another 10days. (this could be churned before this timeline.)

Snap were happy to look at the total business of this situation when it was activated. 

SHould I take my voip to 2talk and churn both lines or is there a better way to rejig this plan.
Voip is largely for incoming calls , need to keep the numbers



I need to switch to unlimited on the adsl - this will add $30 to the plan as the voip is attached to the old line. 

If I churn one line I may as well churn the vdsl as well. A

ANy help with this one @2degrees

Cheers

Jeremynzl2 acc 

Filter this topic showing only the reply marked as answer Create new topic
1422 posts

Uber Geek
+1 received by user: 218

Trusted
2degrees

  Reply # 1465948 8-Jan-2016 15:09
Send private message

Hi there Jeremy,

Unfortunately this is one of the side effects of the difference between the old Snap plans and our new 2degrees plans, where some Snap plans had bundled phone and the 2degrees plans bill these seperately, however I'm sure that there would be a way that we could make something work for you without requiring a switch to a 2degrees plan. It is worth noting that plan changes don't take effect until the end of the current billing period.

Can you please message us with your broadband account numbers and the addresses for these, and I'll check it out for you and see what we can come up with for you.

Thanks,

Ralph ^JOB



164 posts

Master Geek
+1 received by user: 14


  Reply # 1466236 8-Jan-2016 22:08
Send private message

Pm'd thanks for looking into this, 

Cheers

Jeremy

 
 
 
 




164 posts

Master Geek
+1 received by user: 14


  Reply # 1467440 11-Jan-2016 11:42
Send private message

Thanks @2degrees for you quick and fair response. 
I am happy with your solution 



Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.