On Tuesday I rung up 2D to sign up to broadband. I asked for it to be installed on the 1st Feb, and got told that was fine. The person I was talking to on the phone mentioned he would make a note saying not to install it any earlier, as I am moving into a new place.
This morning I got a text saying it would be installed on the 9th Feb. Not happy. I got told one thing, and now I am getting told something else. Not a good first impression.
Where I am moving, the current tenant is on 2Degrees also. Surely it cant be that hard to put everything in my name? I don't know how the system works, so maybe it's harder than it sounds, however that is going slightly off topic now.
Back on topic, I would like it to be good to go from the 1st, as promised.
Hopefully somebody from 2D can PM me, or if somebody knows what to do please post :)