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Topic # 191113 24-Jan-2016 08:56
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Fibre Services in Christchurch

 

Christchurch fibre connections may be experiencing a loss of service, this is currently being investigated and we do not have an ETA at this stage.

 

- https://www.2degreesmobile.co.nz/help-and-support/personal/mobile/service-status/

 

 

 

Grrr - 4-5 outages this last 6 months - although to be fair 3 caused by workmen in the box outside out house crimping a fibre cable. Four kids at home, holidays, what will we do without Youtube? <wink> aarrgghh!!!!!

 





nunz

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76 posts

Master Geek
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  Reply # 1477650 24-Jan-2016 09:11
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Issue for me too...
Is this just for snap or is everyone on fibre affected in Christchurch?

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  Reply # 1477651 24-Jan-2016 09:12
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mad01: Issue for me too...
Is this just for snap or is everyone on fibre affected in Christchurch?

 

 

 

Spark fibre Beckenham here, no issues


Baby Get Shaky!
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  Reply # 1477652 24-Jan-2016 09:14
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Appears to be just 2D, looks like an authentication error? Internet was out when I got up at 0530, did the usual restart everything, logs show PPPoE errors since around 0300. Nothing on Status Page until after 0800. Good day to be at work I guess.


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Ultimate Geek
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  Reply # 1477674 24-Jan-2016 09:37
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Issues for me as well in chcby

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Ultimate Geek
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  Reply # 1477677 24-Jan-2016 09:41
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Out for me as well

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  Reply # 1477694 24-Jan-2016 09:48
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Dead for me. Same shows went down about 3am. Been abusing my iPad when wasn't the poor wee things fault at all

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Geek


  Reply # 1477697 24-Jan-2016 09:58
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7 hours is a long time. Almost due for some compensation.

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  Reply # 1477700 24-Jan-2016 10:16
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DTan: 7 hours is a long time. Almost due for some compensation.

 

How much?


Baby Get Shaky!
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  Reply # 1477704 24-Jan-2016 10:26
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tdgeek:

 

DTan: 7 hours is a long time. Almost due for some compensation.

 

How much?

 

 

Doing some back of hand calculations so far I reckon we've paid about $1.12 over the last 7 hours for Interweb's we can't use. I'll take it in 2 x 50c mixtures, keep the change.


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Wannabe Geek
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  Reply # 1477705 24-Jan-2016 10:27
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If it's authentication then you've got to wonder where their DR is. Surely they have a backup RADIUS server? No details and no ETA for an outrage this length is a bit rubbish.

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Ultimate Geek
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  Reply # 1477708 24-Jan-2016 10:41
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Wouldn't have happened at Snap 😠😜

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Wannabe Geek
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  Reply # 1477710 24-Jan-2016 10:46
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Agreed. The service has been horrid since 2degrees bought them.

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Master Geek
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  Reply # 1477729 24-Jan-2016 11:44
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Went down 0324 hour this morning, still down atm, word has it from 2D they already find what's the problem and working on fix as around 1130.

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Reply # 1477742 24-Jan-2016 12:22
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Seems to be back up for me now, although slow.


Baby Get Shaky!
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  Reply # 1477748 24-Jan-2016 12:37
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As above, seems to be back up as of about 19 mins ago (not home however, is according to Fritzbox info emails). Hopefully there's a postmortem available at some stage from Ralph@2D


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