Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3228 posts

Uber Geek


#191453 4-Feb-2016 16:58
Send private message

The answer is when you are on a old Snap plan.

 

 

 

I joined 2degrees mobile on a $29.95 monthly plan thinking, since i was on 2Degrees Broadband plan i would get the $10 a month off my plan as stated on the Website

 

"If you’re on 2degrees Pay Monthly & Broadband, you’ll get $10 off your monthly Broadband bil". I rang up 2degrees to tell them only to be told that since i was on a old Snap plan i dont qualify for the discount, even though im a 2degrees broadband customer. They said i had to cancel my plan and join the new 2gegrees broadband plan which worked out to be the same price.  I wish they made this clear on the website before i joined the mobile monthly plan. Has anyone else come across this policy.





Common sense is not as common as you think.


Create new topic
310 posts

Ultimate Geek


  #1485360 4-Feb-2016 17:04
Send private message

I moved my home connection and moble (x2) services solely because of this.

3451 posts

Uber Geek

Trusted

  #1485398 4-Feb-2016 18:26
Send private message

That is annoying, but does the pay monthly plan have any sort of contract? If not, maybe just cancel it and get a much cheaper skinny prepay or similar?





"I was born not knowing and have had only a little time to change that here and there."         | Electric Kiwi | Sharesies
              - Richard Feynman


 
 
 
 


1537 posts

Uber Geek

Trusted
2degrees

  #1485431 4-Feb-2016 20:09
Send private message

Hi there Vexxboy,

 

To be eligible for a Pay Monthly discount on your broadband connection, the broadband does need to be on one of our current plans (the old Snap plans are retired).

 

 

 

In most cases, a new 2degrees plan + the Pay Monthly discount combo works out as better value than the ex-Snap plans, however there are a couple of cases where there is only a small difference or the Snap plan is better. You are more than welcome to remain on a retired Snap plan if you wish.

 

Please feel free to PM me your account number, I'm more than happy to run the numbers for you a second time if you like.

 

Thanks,

 

Ralph ^JOB 




3228 posts

Uber Geek


  #1485440 4-Feb-2016 20:36
Send private message

2degreesCare:

 

Hi there Vexxboy,

 

To be eligible for a Pay Monthly discount on your broadband connection, the broadband does need to be on one of our current plans (the old Snap plans are retired).

 

 

 

In most cases, a new 2degrees plan + the Pay Monthly discount combo works out as better value than the ex-Snap plans, however there are a couple of cases where there is only a small difference or the Snap plan is better. You are more than welcome to remain on a retired Snap plan if you wish.

 

Please feel free to PM me your account number, I'm more than happy to run the numbers for you a second time if you like.

 

Thanks,

 

Ralph ^JOB 

 

 

 

 

im one of those small cases where it's cheaper as im not charged the $15 for VOIP services.





Common sense is not as common as you think.


436 posts

Ultimate Geek


  #1485477 4-Feb-2016 23:00
Send private message

I'm an ex snap customer and considered changing to 2 degrees for mobile to get the discount - however it wasn't worth the hassle. They said I'd have to get another credit check done,  and that the mobile and broadband bills would still be separate and on difference days...  no thanks.


28 posts

Geek


  #1486724 6-Feb-2016 23:43
Send private message

Per vexxxboy they apparently want to discourage people staying on true naked (no over-priced packaged VOIP).


Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus completes the build and commissioning of two new core Ethernet switches
Posted 8-Jul-2020 09:48


National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25


Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30


Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.