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3325 posts

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Topic # 191606 10-Feb-2016 10:15
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We have had crackling/dropouts on the snap/2degrees voip phone service for around 6 months or so.


I thought it was our phone, which was dropped, so we threw it out but the replacement was no better.


Today I found an old corded phone to plug directly into the fritz voip port but the dropouts were still occurring.  So, it was either the fritzbox or 2degrees. 


Gave 2degrees a call, and it is something they know about and they are looking at fixing this from their end although it could take a few days.  


In case anyone else has this same issue, give them a call. 

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3325 posts

Uber Geek
+1 received by user: 988

  Reply # 1492988 16-Feb-2016 08:06
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Some resolution... 2degrees sent me a new fritzbox and the issues with voip phone crackling/dropouts are fixed!


Even better, some other problems have also been fixed -- which I thought were incompatibilities but now I think that my previous fritzbox may have been faulty. 


iTunes wifi sync now works. 


Dect phone pairing works and is stable (before I could pair ok but the dect phones would lose their connection to the fritz after a short time). 









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