Just moved to Masterton and had signed up for 2 degrees 100/20 UFB (ONT already in property). The process was relatively painless and I looked forward to a connection faster than anything i have had before. Over the last week i can only applaud the patience and perseverance of the various support staff I spoke to. Speedtests around NZ were giving me a maximum of 50 Mb down and always 20 Mb up.
Eventually, I was quizzed about my laptop which is a 5 year old Samsung R540 and it was suggested that I try a newer laptop. Plugged in my daughters Laptop to the LAN and bang 100 Mb straight away. So there was never a problem actually.
So once again thanks for your patience guys at 2 degrees.
(further investigation seems to indicate that the Network adaptor - Marvell-Yukon 88E8040 family is quite capable but that manufacturers have limited it's throughput !!!) If anyone knows how to solve that I would be most appreciative.