Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




436 posts

Ultimate Geek


#194905 29-Mar-2016 15:34
Send private message

 

 

This page says it's $95 for unlimited
https://www.2degreesmobile.co.nz/broadband/

 

 

 

and this page says it's $85
https://www.2degreesmobile.co.nz/broadband/fibre/


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
2669 posts

Uber Geek


  #1522303 29-Mar-2016 15:49
Send private message

I got an E-Mail a week or so ago, telling me they were increasing the price by $5 or so, something to do with the increased charge form Chorus.


Baby Get Shaky!
1673 posts

Uber Geek

Trusted
Subscriber

  #1522320 29-Mar-2016 16:08
Send private message

Think this happened around the 11th of this month? They UFB entry level is now 'up to' 100/20 rather than 30/10. So You can now get unlimited 100/20 UFB with home phone (caller id etc and free national calls) for $110 per month. Take the 10$ per month Pay Monthly discount off and you get it for $100 a month. Very reasonable compared to there offers from when they launched. I was going to switch to MyRepublic next month when our contract came up, this price change was the saving grace (if MR had IPv6 I would have switched though as their Gamer plans come with 100/50 rather than 100/20).


 
 
 
 


6434 posts

Uber Geek


  #1522323 29-Mar-2016 16:11
Send private message

Yes,  they put the price of ADSl/VDSL up because of the comcom announcement.

 

 

 

At the same time they ditched the 30Mbps plan and now their cheapest UFB plan is the 100Mbps, but also is more expensive.


sxz

691 posts

Ultimate Geek


  #1522339 29-Mar-2016 16:28
Send private message

Yes that's annoying.  I just joined and signed up for $59 per month for 12 months.  Website now shows $65 (with $10 discount). Wonder if they will put my bill up or honour the 12 month price they quoted me.

 

I see Telecom hasn't put theirs up yet.

 

 

 

Edit: I see that I will probably have gone from 30mbs to up to 100mbs.  That's cool though!


409 posts

Ultimate Geek


  #1522385 29-Mar-2016 17:30
Send private message

NonprayingMantis:

 

Yes,  they put the price of ADSl/VDSL up because of the comcom announcement.

 

 

 

At the same time they ditched the 30Mbps plan and now their cheapest UFB plan is the 100Mbps, but also is more expensive.

 

 

 

 

Depends on how you look at it, my 100Mb plan has just become cheaper


1537 posts

Uber Geek

Trusted
2degrees

  #1522399 29-Mar-2016 17:51
Send private message

Hi all

 

We have notified customers by email, plus there's some info on our website that explains the recent price rises - https://www.2degreesmobile.co.nz/help-and-support/broadband-and-home-phone/updates-to-pricing-2/

 

Regards

 

^POB

 

 


684 posts

Ultimate Geek

Trusted

  #1522402 29-Mar-2016 18:00
Send private message

2degreesCare:

 

Hi all

 

We have notified customers by email, plus there's some info on our website that explains the recent price rises - https://www.2degreesmobile.co.nz/help-and-support/broadband-and-home-phone/updates-to-pricing-2/

 

Regards

 

^POB

 

 

 

 

 

 

On that note I was never advised of the rise and simply got a new invoice at the new price, Supposedly it was supposed to be included in the anouncement section of my invoice which was blank, Agent I spoke to advised it happened to number of people.

 

 

 

In my case I have given notice that I am reassigning to another provider but they placed a disconnection order on my line which I am still waiting to have removed so I can actually transfer over.


 
 
 
 




436 posts

Ultimate Geek


  #1522422 29-Mar-2016 18:25
Send private message

2degreesCare:

 

Hi all

 

We have notified customers by email, plus there's some info on our website that explains the recent price rises - https://www.2degreesmobile.co.nz/help-and-support/broadband-and-home-phone/updates-to-pricing-2/

 

Regards

 

^POB

 

 

 

 

 

 

 

 

Dear 2DegreesCare,

 

Will you be putting the price of fibre up as well,  to stick with your 'same price for best connection available'  marketing?

 

Also, I have been waiting for a call back from your accounts people for over half an hour now.  Are you really retaining my position in the queue?

 

Also,  you have had the "we are exeriencing higher than usual call volumes" message on ever since Snap became 2Degrees.  Permanently.  Makes it kinda redundant, don't you think?

 

 


4659 posts

Uber Geek

Trusted
Subscriber

  #1522437 29-Mar-2016 18:47
Send private message

lucky015:

 

On that note I was never advised of the rise and simply got a new invoice at the new price, Supposedly it was supposed to be included in the anouncement section of my invoice which was blank, Agent I spoke to advised it happened to number of people.

 

 

Same here. I received no email notification about the price change, and was quite annoyed to receive an invoice $5 higher than the previous month with no explanation. If they have failed to give notice of the price change then they are probably in breach of their own terms and conditions.




436 posts

Ultimate Geek


  #1522465 29-Mar-2016 20:34
Send private message

Still waiting on call back 3 hours later.  Why offer the service if you don't call customers back? 


1537 posts

Uber Geek

Trusted
2degrees

  #1522640 30-Mar-2016 09:51
Send private message

GeoffisPure:

 

2degreesCare:

 

Hi all

 

We have notified customers by email, plus there's some info on our website that explains the recent price rises - https://www.2degreesmobile.co.nz/help-and-support/broadband-and-home-phone/updates-to-pricing-2/

 

Regards

 

^POB

 

 

 

 

 

 

 

 

Dear 2DegreesCare,

 

Will you be putting the price of fibre up as well,  to stick with your 'same price for best connection available'  marketing?

 

Also, I have been waiting for a call back from your accounts people for over half an hour now.  Are you really retaining my position in the queue?

 

Also,  you have had the "we are exeriencing higher than usual call volumes" message on ever since Snap became 2Degrees.  Permanently.  Makes it kinda redundant, don't you think?

 

 

 

 

 

 

Hi Geoff,

 

In line with the increase for the copper pricing, we retired the 30/10 plan and dropped the 100/20 plan $5/month in line with the new copper price point, so that our entry level fibre is now a better offer at the same simple price point as copper.

 

If your call back hasn;t been received, something must have gone wrong there, can you please message us what time you entered the queue, what number you called from, what time you requested the call back and the number you requested this on, and we can check this out. 

 

Thanks

 

Ralph ^JOB


1537 posts

Uber Geek

Trusted
2degrees

  #1522641 30-Mar-2016 09:53
Send private message

alasta:

 

lucky015:

 

On that note I was never advised of the rise and simply got a new invoice at the new price, Supposedly it was supposed to be included in the anouncement section of my invoice which was blank, Agent I spoke to advised it happened to number of people.

 

 

Same here. I received no email notification about the price change, and was quite annoyed to receive an invoice $5 higher than the previous month with no explanation. If they have failed to give notice of the price change then they are probably in breach of their own terms and conditions.

 

 

 

 

Hi Alasta and Lucky,

 

All of our broadband customers were notified on the invoice prior to the change taking effect, in the announcements section. Doing it this way ensures that all customers received adequate notification (1 month prior to being billed for the change, and 3 weeks before that bill is due).

 

Thanks,

 

Ralph ^JOB


232 posts

Master Geek


  #1522741 30-Mar-2016 12:19
Send private message

Now that you mentioned it. I think I received an e-mail regarding the prices of mobile & broadband going up by a little bit.


113 posts

Master Geek


  #1523986 1-Apr-2016 14:44
Send private message

There was a mention of the increase on my previous months invoice.


gjm

757 posts

Ultimate Geek


  #1526302 5-Apr-2016 12:50
Send private message

yup, I got the surprise $5 increase as well. Little bit annoyed but it's probable an old invoice had the notice on it as I only check the bank statement for the correct amount going out.

 

On a different note I'm still on an old Snap plan that included a free static ip which I need. If I switch over to a newer (cheaper) 2 degrees plan will I be able to keep my static IP?





[Amstrad CPC 6128: 128k Memory: 3 inch floppy drive: Colour Screen]

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25


Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30


Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.