Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
5057 posts

Uber Geek
+1 received by user: 1028

Trusted
Subscriber

  Reply # 1562048 30-May-2016 09:43
Send private message

Athlonite:

 

I'm currently on a standard Prepay plan and they want to move me without asking if I do or don't want to to a crappy prepay plus plan none of which I want because none of them suit me it normally costs me around $20 per 3~3.5 months so now with being forced onto a PP+ plan I'd have to spend a min of $8 per month on a talk and txt plan which if I go over the 250 txt's allowed I'll get charged a further $8 dollars and at the end of every month what ever is left over simply dissipates into the void

 

 

 

1: I usually only txt

 

2: I don't make phone calls ( well hardly ever and mostly to 0800) 

 

3: I do not require Data ( that's what my home wifi is for) 

 

 

When companies do this, they are telling you they are losing money having you as a customer. Please go to someone else and cost them money, if you can get a better deal. 

 

They wouldn't make these moves if they weren't very happy to lose people like yourself......assuming you have anywhere to go. 

 

The money expiring aggressively on pre-pay is a very North American thing (2degrees is an American company IIRC), those telcos hate pre-pay customers. They want everyone on accounts...and you actually pay a premium to remain pre-pay.

 

Looks like 2degrees are looking to improve the return per customer....and do it quickly. Their lenders must be demanding a better balance sheet. 

 

Not nice for you, but that's business. I'm a 2degrees customer (and, separately, a Vodafone customer and a Spark customer) on a $39 monthly account.  No hassles here. 





____________________________________________________
I'm on a high fibre diet. 

 

High fibre diet


1437 posts

Uber Geek
+1 received by user: 316


  Reply # 1562050 30-May-2016 09:45
Send private message

OK, Im confused . too much FUD ?

 

Do my topups now expire after a month ? or not ?
Apart from increased call,txt costs , are things just as they were ?
Prepay Plus, Prepay std. If I want something better for a casual (hardly ever) user , should I go to standard ?

 

Im not worried about price increases , expiring topups or forced monthly topups would be more an issue .

 

 

 

Cheers

 

 

 

 

 

 


xpd

The Overrated Raccoons
8747 posts

Uber Geek
+1 received by user: 1275

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 1562081 30-May-2016 10:00
Send private message

richms: $10 monthly topics tho? Or have they changed that absurdity finally?

 


Aww crap, wipes them out.... didnt notice that it only lasts for 31 days.... I can go months without making calls. :)

 

Back to Vodafone then....

 

 





XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

Battlenet : XPD#11535    Origin/Steam/Epic/Uplay : xpdnz

 

Sea of Thieves Down Under


70 posts

Master Geek
+1 received by user: 4


  Reply # 1562312 30-May-2016 12:49
Send private message

Very unimpressed with 2D becoming the bad guy. Honestly this kind of move is worse that some of the plays Vodafone and Telecom have made in the past, yet they are vilified. 


21021 posts

Uber Geek
+1 received by user: 4157

Trusted
Subscriber

  Reply # 1562315 30-May-2016 12:54
One person supports this post
Send private message

Is it being a bad guy wanting to do something to remove customers who may only give you $20 a year for a spare phone that they never actually use?

 

They will have licensing costs for parts of their software, they have to allow for those phones registering on the network even if they are not actually opening a data connection etc. There is a cost per user. I suspect that those plans were created back when people had phones for a different use pattern to what they use now, and the only people left on prepay with no monthly packs are not able to generate a profit so best get them to move somewhere else.





Richard rich.ms

892 posts

Ultimate Geek
+1 received by user: 46

Trusted

  Reply # 1562652 30-May-2016 20:56
One person supports this post
Send private message

My preteen kids will probably change to Vodafone. They are low users at the moment but I guarantee they will become big users in a few years when their pocket money goes up. Vodafone will be the winner.




 

1476 posts

Uber Geek
+1 received by user: 240

Trusted
2degrees

  Reply # 1563195 31-May-2016 17:39
One person supports this post
Send private message

TinyTim: My preteen kids will probably change to Vodafone. They are low users at the moment but I guarantee they will become big users in a few years when their pocket money goes up. Vodafone will be the winner.

 

If they're low text users our $8 Talk & Text pack should suit them, 250 texts and 60 Carryover minutes. If all they do is text then our $10 Text pack should do it. It includes texts to all NZ and Aussie mobiles, another first from 2degrees!   

 

Then they can move to the $19 Carryover Combo and get bonus data the longer they keep the subscription going with our Combo rewards

 

Cheers

 

^POB 


70 posts

Master Geek
+1 received by user: 4


  Reply # 1563196 31-May-2016 17:45
Send private message

Real shame Paul. "2 degrees, You've changed" ;(

179 posts

Master Geek
+1 received by user: 29


  Reply # 1563613 1-Jun-2016 12:55
Send private message

I'm on the old pre-pay, and I'm a very low user. I'm also a Snap customer.

 

It looks like they're increasing the ARPU ahead of a sale.

 

http://www.stuff.co.nz/business/industries/80485868/2degrees-reports-33m-loss-says-growth-strategy-working

 

 


411 posts

Ultimate Geek
+1 received by user: 32

Lifetime subscriber

  Reply # 1563777 1-Jun-2016 18:01
Send private message

Ok, can i get some clarification here please

 

 

 

I have a 2Degrees prepay phone, I top up $20 a year and have probably got about $90 on there at the moment as i am that antisocial*

 

 

 

I probably send a couple of text a month and the odd extremely short phone call.

 

 

 

So my questions are

 

1) Will my credit expire after the first month

 

2) what is the default plan we are getting switched to?

 

3) Whats the cheapest prepay plan i can go on, (i am thinking $8 text and talk?)





'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON


1243 posts

Uber Geek
+1 received by user: 62


  Reply # 1563789 1-Jun-2016 18:27
Send private message

Morgenmuffel:

 

So my questions are

 

1) Will my credit expire after the first month

 

2) what is the default plan we are getting switched to?

 

3) Whats the cheapest prepay plan i can go on, (i am thinking $8 text and talk?)

 

 

1. Almost certainly: no (the prepay terms only mention the 365-day expiry.)

 

2. Prepay Plus (from Prepay Standard.)

 

3. None. You don't have to pick a "value pack", you can still just pay-as-you-use. It just costs a lot more (relatively) to do so ($0.20 per SMS instead of $0.09.)





rm *


21021 posts

Uber Geek
+1 received by user: 4157

Trusted
Subscriber

  Reply # 1563844 1-Jun-2016 19:42
Send private message

Monthly expiry is something stupid the warehouse mobile plans all have. Absurd when their target market is low barely use it people, but perhaps they figure they can make a tidy sum off people that do not realize and have it expire a couple of times before leaving?

 

Anyway, if you never ever send SMS, this change will not affect you. If you send enough that you are better off on a pack, will not affect you. If you send a couple of dozern each month it may negativly affect you.





Richard rich.ms

70 posts

Master Geek
+1 received by user: 4


  Reply # 1564154 2-Jun-2016 11:56
Send private message

https://www.2degreesmobile.co.nz/help-and-support/mobile/your-account/rates/

 

Is the new $2 for 100 TXT plan in response to the bad press? First I heard of this was through a friend that complained to 2D and was told about it.

 

Also sneaky sneaky - in the process of "simplifying" their Prepay offerings, 2D is INCREASING the Prepay Plus international calling rates to 7 countries including the popular US/Canada/UK/China/India. They are trying to further entice people that call those countries into their $10 monthly call pack. However not so lucky are people with family in Fiji or Ireland - Fiji isn't included in the $10 pack and Ireland applies to landlines only.


891 posts

Ultimate Geek
+1 received by user: 278


  Reply # 1564157 2-Jun-2016 12:02
Send private message

Silly question, but how many of you low-users have a landline phone?

 

My mother has switched from a landline (the vodafone home wireless variety) to just the mobile phone, on a $19 prepay plus pack plus the international calling pack.  Total telecomms spend/mo: $29.  That covers her broadband too -- she's a low user on that front as well, so the 1GB/mo is more than enough for her.


1055 posts

Uber Geek
+1 received by user: 52

Trusted

  Reply # 1566868 7-Jun-2016 09:41
Send private message

Another disappointed customer. I've been with 2degrees since launch. Oh well, off to Vodafone.


1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41


Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.