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Topic # 196538 3-Jun-2016 15:01
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Where is their customer support located? If they have support located in multiple countries, then what are those countries, and which country takes up the majority?


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Baby Get Shaky!
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  Reply # 1565098 3-Jun-2016 15:02
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Broadband or Mobile? Broadband helpdesk is in Chch. Pretty sure Mobile is in Auckland?


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  Reply # 1565099 3-Jun-2016 15:03
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I think Mobile is in City or Newmarket 

 

I remember them having two branches for mobile? I think one is near khyber pass road?

 

 

 

I wouldn't be surprised if they have people in the mobile branch knowing about broadband.

 

 




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  Reply # 1565100 3-Jun-2016 15:06
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Whoops my bad, bad wording.

 

 

 

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

 

 

 

Like vodafone for example hires some people from India.




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  Reply # 1565101 3-Jun-2016 15:07
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kingjj:

 

Broadband or Mobile? Broadband helpdesk is in Chch. Pretty sure Mobile is in Auckland?

 

 

 

 

broadband


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  Reply # 1565103 3-Jun-2016 15:07
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CrypticKaxar:

 

Whoops my bad, bad wording.

 

 

 

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

 

 

 

Like vodafone for example hires some people from India.

 

 

 

 

As @kingjj and @Salami said: Christchurch and Auckland.





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  Reply # 1565106 3-Jun-2016 15:12
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SaltyNZ:

 

CrypticKaxar:

 

Whoops my bad, bad wording.

 

 

 

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

 

 

 

Like vodafone for example hires some people from India.

 

 

 

 

As @kingjj and @Salami said: Christchurch and Auckland.

 

 

 

 

Sweet, thanks.


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