Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


CrypticKaxar

26 posts

Geek


#196538 3-Jun-2016 15:01
Send private message

Where is their customer support located? If they have support located in multiple countries, then what are those countries, and which country takes up the majority?


Filter this topic showing only the reply marked as answer Create new topic
kingjj
Baby Get Shaky!
1678 posts

Uber Geek

Trusted
Subscriber

  #1565098 3-Jun-2016 15:02
Send private message

Broadband or Mobile? Broadband helpdesk is in Chch. Pretty sure Mobile is in Auckland?


Salami
237 posts

Master Geek


  #1565099 3-Jun-2016 15:03
Send private message

I think Mobile is in City or Newmarket 

 

I remember them having two branches for mobile? I think one is near khyber pass road?

 

 

 

I wouldn't be surprised if they have people in the mobile branch knowing about broadband.

 

 


 
 
 
 


CrypticKaxar

26 posts

Geek


  #1565100 3-Jun-2016 15:06
Send private message

Whoops my bad, bad wording.

 

 

 

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

 

 

 

Like vodafone for example hires some people from India.


CrypticKaxar

26 posts

Geek


  #1565101 3-Jun-2016 15:07
Send private message

kingjj:

 

Broadband or Mobile? Broadband helpdesk is in Chch. Pretty sure Mobile is in Auckland?

 

 

 

 

broadband


SaltyNZ
5481 posts

Uber Geek

Trusted
Lifetime subscriber

  #1565103 3-Jun-2016 15:07
Send private message

CrypticKaxar:

 

Whoops my bad, bad wording.

 

 

 

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

 

 

 

Like vodafone for example hires some people from India.

 

 

 

 

As @kingjj and @Salami said: Christchurch and Auckland.





iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


CrypticKaxar

26 posts

Geek


  #1565106 3-Jun-2016 15:12
Send private message

SaltyNZ:

 

CrypticKaxar:

 

Whoops my bad, bad wording.

 

 

 

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

 

 

 

Like vodafone for example hires some people from India.

 

 

 

 

As @kingjj and @Salami said: Christchurch and Auckland.

 

 

 

 

Sweet, thanks.


Filter this topic showing only the reply marked as answer Create new topic





News »

Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.