Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


569 posts

Ultimate Geek
+1 received by user: 62


Topic # 196597 6-Jun-2016 10:52
Send private message

Hi,

 

 

 

Anybody else have issues with streaming 4k on YouTube? It's not watchable for me. Pauses and buffering every 2-5 seconds.

 

I have 70D 30U VDSL (maxed out). I get almost that on speedtest.net.

 

Tracert to youtube.com

 

1 680 ms 705 ms 617 ms fritz.box [192.168.178.1]
2 677 ms 706 ms 705 ms 111-69-1-254.core.snap.net.nz [111.69.1.254]
3 686 ms 705 ms 705 ms 51.28.69.111.static.snap.net.nz [111.69.28.51]
4 640 ms 705 ms 705 ms 230.127.124.202.static.snap.net.nz [202.124.127.230]

 

 

 

Previously with 'snap' it was fine, but I haven't had 4k for a while  (Since snap went 2g) because my video card was swapped out while I waited for an upgrade.

 

 

 

Thanks.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
7664 posts

Uber Geek
+1 received by user: 2522

Subscriber

  Reply # 1566340 6-Jun-2016 11:04
Send private message

got a link to the problem video/s?




569 posts

Ultimate Geek
+1 received by user: 62


  Reply # 1566342 6-Jun-2016 11:06
Send private message

Hi Jase.

 

 

 

Any 4k video on youtube.

 

First result for "4k" search: https://www.youtube.com/watch?v=iNJdPyoqt8U - pausing like mad.

 

 

 

It also doesn't seem to matter what time of the day. Last night, early this morning, right now. Same results.

 

 




569 posts

Ultimate Geek
+1 received by user: 62


  Reply # 1566344 6-Jun-2016 11:09
Send private message

I should add that 1440p streaming also fails in the same way, although pausing every 4-8 seconds instead. 1080/60 videos stream without issue.

 

 

 

It feels like shaping/limiting.


7664 posts

Uber Geek
+1 received by user: 2522

Subscriber

  Reply # 1566346 6-Jun-2016 11:12
One person supports this post
Send private message

i have a spark VDSL 70/30 and having zero issues, maintains a 10-15s buffer

 

looking at your tracert your issue looks like its inside your network as your ping to your router is ~600ms

 

are you sure your not uploading something and saturating your upstream?




569 posts

Ultimate Geek
+1 received by user: 62


  Reply # 1566355 6-Jun-2016 11:19
Send private message

Mmm I didn't think anybody was, no external traffic other than the stream right now, but will see if something is going on.

 

I do have to reboot the fritz sometimes as it fills up with errors. After a reboot it is error free.

 

Thank you :-)


3542 posts

Uber Geek
+1 received by user: 2049

Trusted
Spark NZ

  Reply # 1566402 6-Jun-2016 11:49
One person supports this post
Send private message

Go here and paste the result please...

 

 

 

http://redirector.c.youtube.com/report_mapping

 

 

 

Cheers - N

 

 




569 posts

Ultimate Geek
+1 received by user: 62


  Reply # 1566406 6-Jun-2016 11:59
Send private message

 

 

my ip => snap-chc2 (111.69.128.0/17)

3634 posts

Uber Geek
+1 received by user: 753


  Reply # 1566410 6-Jun-2016 12:07
Send private message

 Wow that's a pretty amazing video. Can't say I've seen a video in that resolution on Youtube before.


3542 posts

Uber Geek
+1 received by user: 2049

Trusted
Spark NZ

  Reply # 1566411 6-Jun-2016 12:07
One person supports this post
Send private message

Well, you're still being served from a GGC node in New Zealand, Snap even... So unless it's a very new or very unpopular video it's likely that you are getting the video from there. (You can figure that out as well if you know how to drive netstat but I forget the process at the moment)

 

I'd concentrate on figuring out why you have hideous latency (apparently). Try a few other sites, try pinging 8.8.8.8 and see if you get in the 20-40ms range consistently.

 

CHeers - N




569 posts

Ultimate Geek
+1 received by user: 62


  Reply # 1566412 6-Jun-2016 12:10
Send private message

Mmm ok thank you.

 

When I can i'll turn off all other devices and reset the switch and router. Give everything a fresh start and test again.


2600 posts

Uber Geek
+1 received by user: 614


  Reply # 1566455 6-Jun-2016 13:19
Send private message

 tried it on my 2degrees fibre connection and i have no problem streaming it, it keeps to about a minute in front of what im watching





Common sense is not as common as you think.


795 posts

Ultimate Geek
+1 received by user: 261

Trusted

  Reply # 1566517 6-Jun-2016 14:07
One person supports this post
Send private message

700ms to your router seems awfully high. Might be something more local? Wireless issue? Fritzbox dying?

 

Edit: Seems this was already picked up by an earlier poster.


1187 posts

Uber Geek
+1 received by user: 265


  Reply # 1566522 6-Jun-2016 14:28
Send private message

Are you using Chrome browser?

 

If so, try viewing in Incognito mode or turn off any extensions you have installed.

 

 

If that doesn't solve your problem, you may want to post a description of your problem along with debug info for a member of the Youtube team to investigate in this thread:

 

https://www.reddit.com/r/youtube/comments/4clo7w/get_help_here_for_slowbroken_youtube_playbacks/

 

 

They may be able to spot something from within playback performance data they collect.

SCM

457 posts

Ultimate Geek
+1 received by user: 46


  Reply # 1566524 6-Jun-2016 14:31
Send private message

As two other posters have mentioned, look at your home equipment first, that's where the issue is.

 

700ms between your PC and router is longer than it takes for a packet of data to travel the globe...





 Click to see full size

 

 


21134 posts

Uber Geek
+1 received by user: 4218

Trusted
Subscriber

  Reply # 1566546 6-Jun-2016 15:04
Send private message

Plays with no buffering for me, but as is typical with video playback on a PC the frame cadence is all crap so it looks like its stuttering like crazy. Im on 30 meg on a good day with a tailwind 2degrees VDSL here.





Richard rich.ms

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Cove sells NZs first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.