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# 204451 2-Oct-2016 11:25
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I've noticed that the $70 pay monthly plan is reduced to $60 per month for one year, however as an existing customer when I attempt to switch to this plan via the online portal it still quotes a price of $70.

 

Does anyone know if this special deal is available to existing customers, or is it for new sign-ups only?


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  # 1644110 2-Oct-2016 12:17
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It's always for new sign ups.

 

Why would they let you pay them $10 less than what you do now




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  # 1644117 2-Oct-2016 12:37
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I'm currently on the $40 plan so potentially I would be spending $20 more, but I'm not prepared to spend $30 considering what the competition are offering.


 
 
 
 


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  # 1644118 2-Oct-2016 12:43
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If they don't want to recognise loyal customers, seems like the obvious choice is to save even more money by switching to skinny direct.

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  # 1644140 2-Oct-2016 13:46
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Why would they let you pay them $10 less than what you do now

 

Not true,

 

They apply a $10.00 credit, shows up as full charge on the bill and a $10 credit underneath. 


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  # 1644655 3-Oct-2016 12:28
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@itxtme is correct (thanks!). We bill you for $69.95 or $89.95 and then add the $10 credit on your bill. 

 

More info Pay Monthly plans - https://www.2degreesmobile.co.nz/mobile/pay-monthly/

 

Existing customers can upgrade in Your 2degrees to take advantage of these deals and need to select the 'full price' plan. The $10 credit is added on the 2nd month and will added over a total of 12 months. 

 

Cheers

 

^POB

 

 

 

 

 

 




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  # 1644918 3-Oct-2016 20:37
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Thanks for the response. I spoke to a helpful guy in the call centre today who set me up accordingly.

 

As a bit of general feedback, you may want to check the prices quoted when you change your plan via the online portal. It quotes a price of $70 with no mention of the $10 credit, hence the ambiguity as to whether this is available to existing customers.


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  # 1646213 5-Oct-2016 21:36
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2degreesCare:

 

@itxtme is correct (thanks!). We bill you for $69.95 or $89.95 and then add the $10 credit on your bill. 

 

More info Pay Monthly plans - https://www.2degreesmobile.co.nz/mobile/pay-monthly/

 

Existing customers can upgrade in Your 2degrees to take advantage of these deals and need to select the 'full price' plan. The $10 credit is added on the 2nd month and will added over a total of 12 months. 

 

Cheers

 

^POB

 

 

 

 

 

 

 

 

What about if i was on a $69.95 plan already and i wanted to get this deal?


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