Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




23 posts

Geek
+1 received by user: 1


Topic # 204595 8-Oct-2016 19:28
Send private message

Hi there, I am signed up to 2degrees Broadband's 12-month fixed term. It started on 12 Jan 2016.

 

Will be leaving the property in late December 2016. I understand new tenants will move in on 1 Jan 2017.

 

I'm trying to see what I can do to avoid the $249 early termination fee. I will be happy to pay up to 12 Jan 2017. But if I don't cancel the subscription before late December, will the new tenants be able to connect to their preferred provider?

 

If it is important, the connection that I have is Ultra Fast Fibre.

 

Moving the connection to another location is not an option (complicated story).

 

Thanks for your advice!


Filter this topic showing only the reply marked as answer Create new topic
534 posts

Ultimate Geek
+1 received by user: 183


  Reply # 1647786 8-Oct-2016 20:05
3 people support this post

Have you contacted 2degrees to ask them?


1581 posts

Uber Geek
+1 received by user: 626


  Reply # 1647787 8-Oct-2016 20:05
One person supports this post
Send private message

It's fine.

There're 4 ports on your UFF fibre box. They work independently.

 

You can just leave your 2degrees connection on one of the ports. The new occupant can sign up to their preferred supplier on one of the other three ports. You can cancel your connection whenever it suits you, it won't block their connection.


 
 
 
 


298 posts

Ultimate Geek
+1 received by user: 161

Trusted

  Reply # 1647802 8-Oct-2016 21:09
Send private message

DarkShadow:

 

It's fine.

There're 4 ports on your UFF fibre box. They work independently.

 

You can just leave your 2degrees connection on one of the ports. The new occupant can sign up to their preferred supplier on one of the other three ports. You can cancel your connection whenever it suits you, it won't block their connection.

 



Unless they want plans like a Gigabit connection which can only be ordered on the first port.





Lannah - find me on twitter.


136 posts

Master Geek
+1 received by user: 22

Subscriber

  Reply # 1647804 8-Oct-2016 21:15
Send private message

Don't forget you often have to give 30 days notice to end the connection.

27583 posts

Uber Geek
+1 received by user: 7050

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1647857 9-Oct-2016 08:14
5 people support this post
Send private message

I don't see why you're worrying about this. Pay your last bill when it's due (remember you pay in advance) and cancel at the same time so you're service is paid for up until the 12th Jan.

 

 


2855 posts

Uber Geek
+1 received by user: 600


  Reply # 1647910 9-Oct-2016 11:19
Send private message

Talk to 2degrees.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler



23 posts

Geek
+1 received by user: 1


  Reply # 1648138 9-Oct-2016 18:44
Send private message

Hi guys,

 

Good news, heard back from 2degrees Broadband.

 

They said as long as I paid for my final bill cycle, there will be no termination charge.

 

So it's all good now, hurrah.


371 posts

Ultimate Geek
+1 received by user: 23


  Reply # 1648274 10-Oct-2016 07:25
Send private message

Flickky:

 

DarkShadow:

 

It's fine.

There're 4 ports on your UFF fibre box. They work independently.

 

You can just leave your 2degrees connection on one of the ports. The new occupant can sign up to their preferred supplier on one of the other three ports. You can cancel your connection whenever it suits you, it won't block their connection.

 



Unless they want plans like a Gigabit connection which can only be ordered on the first port.

 

 

 

 

I have a Gigabit connection on the second port.


pab

70 posts

Master Geek
+1 received by user: 7


  Reply # 1648333 10-Oct-2016 09:19
Send private message

plas:

I have a Gigabit connection on the second port.


As do I.

1531 posts

Uber Geek
+1 received by user: 269

Trusted
2degrees

  Reply # 1648386 10-Oct-2016 10:14
Send private message

Hi all,

 

As our billing is in advance, as long as it is the final month and this is paid for, it's all good.

 

Worthy of note we don't have a 30 day notice period on our broadband connections, billing is halted at the end of the billing period that disconenction occurs in.

 

Thanks,

 

Ralph ^JOB


Filter this topic showing only the reply marked as answer Create new topic


Donate via Givealittle


Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon introduces new Kindle with adjustable front light
Posted 21-Mar-2019 20:14


A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21


Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33


GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47


Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47


LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45


New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52


2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10


D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09


Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58


Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14


FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40


Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33


Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27


Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.