Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

65 posts

Master Geek

Topic # 206202 14-Dec-2016 00:28
Send private message

When I was in the process of signing up to fibre in March this year 2 degrees had an offer running where you go 3 months free if you signed up for a 1 year contract. 




I signed up, but due to chorus messing about for 6 months I didn't get connected until september. When I called up to confirm my offer in the intervening 6 months and when I called up on connection I was assured that the offer I signed up to would be honoured.


However now they are saying the that offer didn't start until may this year so I don't qualify.




Unfortunately I signed up online so don't have a copy of the web page at the time.




Could anyone help with any dates that the offer ran, or even better archive pages of the offer please?



Create new topic
Mr Snotty
8305 posts

Uber Geek
+1 received by user: 4274

Lifetime subscriber

  Reply # 1687465 14-Dec-2016 00:42
Send private message

Yes they are correct. Here is a snapshot of the page in March and in May.


I couldn't find any reference of the offer at all in the archive of their website from March.

1531 posts

Uber Geek
+1 received by user: 269


  Reply # 1687788 14-Dec-2016 16:34
One person supports this post
Send private message

Hi New2NZ,


If you confirmed your application during this promotion, and there was a delay to getting the fibre up and running for whatever reason, the promotion will still be honoured when you are on fibre. There were a couple of different promotions, one was a general promotion, and there were address-targetted offers of the same promotion as well, so it is possible that the agent you spoke with hasn;t checked all promotions from the time you signed up, however this should be documented on your application itself.


Can you please message us here with your address and broadband customer number, and we'll check this out for you.




Ralph ^JOB


65 posts

Master Geek

  Reply # 1687809 14-Dec-2016 17:36
Send private message

Hey Ralph,


Thanks for that. I've sent you a pm.





65 posts

Master Geek

  Reply # 1694049 22-Dec-2016 21:28
Send private message

Hey ralph,




What was the point of me Messaging you? The PM I sent has been unread for 8 days?





Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.