Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

56 posts

Master Geek
+1 received by user: 13

# 208450 12-Feb-2017 17:41
Send private message

Hi all,


To see if my Fritz!Box 7490 is a factor in my VDSL connection issues, I've managed to acquire a Netcomm NF10W ADSL/VDSL/Fibre modem from someone who's with Trustpower and using his own modem.


(2 Degrees support desk also recommended giving a Broadcomm chipset router a try so we're all very curious to see what this will do. If anything at all.)


Minor problem.... I cannot get the NF10W configured to connect using VDSL at all, so any hints as to what I am doing wrong would be most appreciated.


(I'm pretty sure that the modem itself works and I'm also very sure that the problem lies somewhere between my left and right ears.)

I have a master filter installed and I have a separate Ethernet jackpoint installed where my 7490 connect to using a RJ-45 Ethernet cable.

So, I connect the NF10W with an Ethernet cable to my PC and I connect the WAN port to the VDSL jackpoint using Ethernet as well.
And I think that is where things may go wrong, as the NF10W DSL port requires an RJ-11 cable instead - which I obviously have no need for?

Here's what the NF10W manual says:

1. Connect the supplied RJ11 cable to the “modem” port of your DSL line filter and then connect the other end to the DSL port on the back of the NF10W. Connect the DSL line filter (not included) to the wall socket and then connect your handset to the “phone” port of the filter. If you have a Naked DSL service, simply connect the included RJ11 cable from the DSL port of the NF10W to the wall socket.

Well I can't do that as my VDSL jackpoint is only for Ethernet (RJ-45)? 

And sure enough, when I connect to the NF10W and go through the connection wizard to setup VDSL using PPPoE with VLAN Tag 10 and enter my Snap account & Details (legacy customer) .... nothing happens. The DSL light doesn't go on and well it just doesn't connect. Which isn't surprising as it's obviously expecting to connect by RJ-11.

Can't I use the NF10W with an Ethernet jackpoint at all? What is the best course of action here? Should i get some kind of RJ-11 to RJ-45 converter or something to get this NF10W to work?

Create new topic
2233 posts

Uber Geek
+1 received by user: 457

Lifetime subscriber

  # 1719029 12-Feb-2017 17:47
Send private message

You can make your cable using a crimping tool and the relevant plug or buy such a cable.



Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+


Speed Test

1601 posts

Uber Geek
+1 received by user: 645

  # 1719045 12-Feb-2017 18:38
Send private message



separate Ethernet jackpoint



I believe you have misunderstood this part.


It's a VDSL socket. Not Ethernet.


(A RJ45 socket isn't just for Ethernet. It can be for DSL or voice as well.)






What you need is a RJ11 to RJ45 cable. (Buy one, or crimp one yourself as suggested.) Plug the RJ11 end into the modem's DSL port, and the RJ45 end into the wall socket.


56 posts

Master Geek
+1 received by user: 13

  # 1719059 12-Feb-2017 19:21
Send private message

Thanks guys, I've just ordered A RJ12-to-RJ45 cable.  As I hardly need to crimp cables, I don't think ordering a crimp tool is worthwhile.

530 posts

Ultimate Geek
+1 received by user: 88


  # 1719123 12-Feb-2017 22:30
Send private message

Rj11 is sorta backward compatible with rj11 as it only uses the middle two pins it will work. Just plug the rj11 into the RJ45 socket. And presto


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15

WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07

Techweek starting around NZ today
Posted 20-May-2019 09:52

Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00

New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30

Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11

Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23

Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11

Vodafone New Zealand sold
Posted 14-May-2019 07:25

Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25

Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39

Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25

Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13

The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.