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# 208479 13-Feb-2017 20:56
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Anyone else getting random timeouts on 2degrees this evening? Could be weather related. Could be their DNS server down, I'm getting DNS timeouts with sites I haven't visited very recently. @freitasm

 

I'm getting messages like this.

 

aws.amazon.com’s server DNS address could not be found.

 

DNS_PROBE_FINISHED_NXDOMAIN

 

 


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  # 1719649 13-Feb-2017 20:58
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I am having issues as well, with both Google DNS and the native 2degrees DNS. Kicked me out a tournament match in World of Warships just as we were about to win >>





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  # 1719650 13-Feb-2017 20:58
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DNS servers can be pinged fine...

 

ping -t ns1.snap.net.nz

 

Pinging ns1.snap.net.nz [202.37.101.1] with 32 bytes of data:
Reply from 202.37.101.1: bytes=32 time=4ms TTL=61
Reply from 202.37.101.1: bytes=32 time=4ms TTL=61
Reply from 202.37.101.1: bytes=32 time=2ms TTL=61
Reply from 202.37.101.1: bytes=32 time=4ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=5ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61
Reply from 202.37.101.1: bytes=32 time=2ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61
Reply from 202.37.101.1: bytes=32 time=3ms TTL=61
Reply from 202.37.101.1: bytes=32 time=1ms TTL=61


 
 
 
 


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  # 1719651 13-Feb-2017 20:59
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Trying a Tracert to any international site just gets me a whole pile of timed out requests past static.snap.net.nz at the moment. Something's not right.


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  # 1719653 13-Feb-2017 20:59
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Traffic just isn't going anywhere.

 

Tracing route to plex.tv [52.210.244.61]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     2 ms     2 ms     2 ms  111-69-1-254.core.snap.net.nz [111.69.1.254]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.


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  # 1719654 13-Feb-2017 21:00
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2degrees down for most sites for me.... their website is ok but not much else....

They say there are no network probs on their website tho....

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  # 1719656 13-Feb-2017 21:01
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Most international sites are timing out and refusing to load outright. Domestic traffic appears to be unaffected. Using Google DNS, which can be pinged with no issues.

 

Update: appears to be working now.


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  # 1719657 13-Feb-2017 21:03
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DNS failing all over the place for me..... Very intermittent. 2d please update your network status page. It's obvious there's an issue.




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  # 1719658 13-Feb-2017 21:04
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yeah back working

 

 





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  # 1719743 13-Feb-2017 22:45
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Still not performing that great. Usable now, but international speed is very sub par. Speedtest to a New York server gives me 1.86mbps on my 2Degrees fibre, testing same server on Spark fibre giving me over 85mbps.

 

International streaming sites are noticeably slower as well.

 

EDIT: Similar poor results testing against a US West Coast server (when compared to Spark fibre). Speedtest to Sydney tests fine though.


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  # 1719763 13-Feb-2017 23:36
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Out of interest, is your router hammered with remote access attempts (if running a fritz)

 

Its like a common IP is bombarding us all. A lot. I had these issues and just logged in to notice every 2mins or so an attempt, much like another user reports.

 

80.82.64.127 




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  # 1719778 14-Feb-2017 07:01
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Seems better this morning. 88Mbps down and 11Mbps up to a random USA speed test server.


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  # 1719811 14-Feb-2017 08:19
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Yes my 2degrees fibre in Tauranga was terrible last night.

 

Disconnected a couple of times. When it was up it was slow. Netflix looked like 360p. Eventually it wouldn't load, went to bed grumpy.


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  # 1719861 14-Feb-2017 10:15
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Hey all,

 

Unfortunately there was a major power issue in the US last night at our San Jose pop that affected our capacity to the US. This has since been resolved.

 

Thanks,

 

Ralph ^JOB


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  # 1719975 14-Feb-2017 12:55
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2degreesCare:

 

Hey all,

 

Unfortunately there was a major power issue in the US last night at our San Jose pop that affected our capacity to the US. This has since been resolved.

 

Thanks,

 

Ralph ^JOB

 

 

Thanks Ralph.


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