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205 posts

Master Geek
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# 212715 8-Apr-2017 21:22
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Currently overseas.

 

 

 

Tried calling 2degrees thru the +64 number but because it can't detect my number the call gets cut off.

 

I've tried using Skype and a mobile normal call .

 

 

 

I spent 3 days trying to find it from the 2degrees app and the 2degrees portal and I can't find it.

 

 

 

I'm trying to raise my spend control so I can receive text messages to verify my whats app account.

 

 

 

 

 

Can anyone please advise where the spend control option is on the portal or the app?


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1514 posts

Uber Geek
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  # 1759611 8-Apr-2017 21:35
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Slightly aside: it doesn't cost to receive text messages, even while roaming, so maybe there is another issue.

449 posts

Ultimate Geek
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  # 1759937 9-Apr-2017 21:55
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2degrees have had major troubles with upgrades lately and calling by phone has been virtually impossible.

 

I think spend limits are set by 2degrees so I think your best bet is to send them an email through here

 

https://www.2degreesmobile.co.nz/contact-us/

 

good luck.


 
 
 
 


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Uber Geek
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  # 1759989 10-Apr-2017 07:32
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I *think* you can still do it by USSD - *100*5*1*<Limit>#. Ah, of course when I tried it on my own account it said it had been set to $$SP_LIMIT so I'm not sure if it worked or not. BRB, checking the IN.

 

EDIT: Yes, that worked. <Limit> in dollars, e.g. if you want a $50.00 limit send *100*5*1*50# or go via the menus (which is how I did it).

 

Also, apologies for not being more helpful in regards the new website - I haven't used it much myself yet so I don't know where things have moved to.





iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


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  # 1760448 10-Apr-2017 21:06
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So if I had a spend limit set prior to the billing system upgrade will it still be in place? 


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  # 1760450 10-Apr-2017 21:07
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I believe so, yes.





iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


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