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117 posts

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# 214238 3-May-2017 10:16
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Hey guys wondering if someone can help

I have moved from the north island to the South Island and my netgear router isn't working with my Chorus ONT for some reason (I was on a Huawei one up north)

Just wondering if someone can recommend a router from netgear, tplink or linksys that would work with 2D fibre

I'm stuck with these brands as the only retailer I can grab one from today is Harvey Norman so if anyone knows of a model that would work fine I'd love to know.

Cheers!

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  # 1774798 3-May-2017 10:20
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You need to know if the provider supports VLAN tagging or not and if the AP needs to

Linux

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  # 1774799 3-May-2017 10:21
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Have you checked the router guide?

 

http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=197871

 

What model do you have - what's the problem you have?


 
 
 
 




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  # 1774804 3-May-2017 10:30
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Currently running a D7000 from Netgear but when manually set up with Vlan at 10 and setting it for wan mode via Ethernet it still can't connect

2 Degrees assures me my new ONT (it's a new build) is fine and communicating back to them but that there is no traffic whatsoever from whatever is plugged into Ethernet one (my D7000)

I got a new D7000 this morning but no dice

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  # 1774810 3-May-2017 10:36
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Try connecting your computer directly to the ONT to check the fibre is actually working first, before you do something else.

 

Set VLAN 10 in your network card's settings, then start the PPPoE dialer in Windows using your 2d user/pass. You should be able to connect.




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  # 1774811 3-May-2017 10:37
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I wasn't aware I could do that I'll do it now thanks! Time to drag my rig out to the garage lol

mdf

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  # 1774812 3-May-2017 10:39
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D7000 is known to work on Spark UFB (albeit perhaps without maxing gigabit connections - fine for 200 though). So far as I know, Spark and 2degrees both use VLAN 10 tags so it should work.


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  # 1774821 3-May-2017 11:01
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mdf: So far as I know, Spark and 2degrees both use VLAN 10 tags so it should work.

 

 

Yep, Spark and 2D both use tagging.


 
 
 
 


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  # 1774822 3-May-2017 11:03
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Greaver: [snip]Currently running a D7000 from Netgear but when manually set up with Vlan at 10 and setting it for wan mode via Ethernet it still can't connect

 

Have you configure the correct DHCP or PPPoE settings as required for 2D?

 

There's no reason I can think of why your current router won't work - as long as you have the VLAN tag on the WAN port, and configured DHCP / PPPoE as appropriate, it should work fine. I would troubleshoot the connection, not get a new router.

 

 

 

EDIT: 2D require PPPoE (not DHCP) - so tag the VLAN on the WAN, PPPoE settings, and you should be good to go.

 

http://help.2degreesmobile.co.nz/app/answers/detail/a_id/196/~/what-settings-should-i-use-for-byo-modem%3F




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  # 1774825 3-May-2017 11:08
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DarkShadow:

Try connecting your computer directly to the ONT to check the fibre is actually working first, before you do something else.


Set VLAN 10 in your network card's settings, then start the PPPoE dialer in Windows using your 2d user/pass. You should be able to connect.



Any idea how I can set vlan in windows 10 now? Maybe I'm just noobing out but iirc it was in here

Also attached is the high quality ont install from Chorus

http://iforce.co.nz/i/hmhee2zm.1wl.jpg

http://iforce.co.nz/i/u1d501rx.tak.jpg


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  # 1774826 3-May-2017 11:12
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Just a thought - your connection hasn't been configured to a different port on the ONT if there was a previous tenant?




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  # 1774828 3-May-2017 11:14
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Nah it's a new build mate

I requested changeover for March 12th and they only finished getting my fibre in yesterday morning -_-

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  # 1774829 3-May-2017 11:14
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Greaver:
Also attached is the high quality ont install from Chorus

 

At least it's inside a cabinet (just)yell


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  # 1774830 3-May-2017 11:15
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Was the router used on 2D connection previously, or was it a Huawei router you had up north?




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  # 1774834 3-May-2017 11:22
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Used on the 2D fibre through a Huawei ont

Here is my settings if you guys could take a look and see if I'm missing something I'd really appreciate it

Password left blank on purpose and I rung and reset it with 2D last night on the off chance

http://iforce.co.nz/i/bimtc2l3.ho2.png


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  # 1774839 3-May-2017 11:26
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Looks OK - but is there a way to disable the DSL interface - perhaps it's trying to use that as a preference first - disable VDSL...


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