Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




512 posts

Ultimate Geek

Lifetime subscriber

# 214807 29-May-2017 17:08
Send private message

Prepay Plus

 

 

 

May be coincidence, but both my phone and the wifes have no credit on them were able to txt yesterday, I top up yearly (Yes i know) when a reminder text comes out, but I have never run out of credit, i always have ample especially as I only send a couple of txts a month, it just seems strange that we both ran out at the same time.

 

 

 

Any plan changes that may have slipped by me





'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON


Create new topic
185 posts

Master Geek


  # 1791249 29-May-2017 17:13
Send private message

I suspect you may have missed or not received text reminder from 2degrees reminding you that you needed to top up within the deadline of 12 months.

 

2Degrees will wipe any remaining balance as the 12 months had expired.




512 posts

Ultimate Geek

Lifetime subscriber

  # 1791271 29-May-2017 17:57
Send private message

clive100:

 

I suspect you may have missed or not received text reminder from 2degrees reminding you that you needed to top up within the deadline of 12 months.

 

2Degrees will wipe any remaining balance as the 12 months had expired.

 

 

well sure as hell didn't receive it, as both wifely and I are the anally retentive type about keeping in credit





'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON


 
 
 
 


5231 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1791276 29-May-2017 18:04
Send private message

If your phone was off for more than 72 hours when the reminder SMS was sent then the reminder SMS would expire

Linux



512 posts

Ultimate Geek

Lifetime subscriber

  # 1791279 29-May-2017 18:09
Send private message

Phone is never off, as I charge it every Sunday and it seems to last at least 9 days (Old Nokia 200 phone)





'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON


3200 posts

Uber Geek


  # 1791358 29-May-2017 20:01
Send private message

...and what did 2Degrees have to say? 





Always be yourself, unless you can be Batman, then always be the Batman



3885 posts

Uber Geek

Subscriber

  # 1791433 29-May-2017 23:11

Wild guess - problem was caused by the previous major systems upgrade. Can you figure out when you last topped up to see if it actually was the 12 month expiry? See if the balance screen that you get from dialling *100*1# tells you the expiry date or not.






5048 posts

Uber Geek

Trusted
Subscriber

  # 1791473 30-May-2017 07:05
Send private message

Aredwood:

 

Wild guess - problem was caused by the previous major systems upgrade. Can you figure out when you last topped up to see if it actually was the 12 month expiry? See if the balance screen that you get from dialling *100*1# tells you the expiry date or not.

 

 

 

 

The systems that were upgraded were unrelated to the one that deals with prepay credit expiry.





iPad Pro 11" + iPhone XS + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


 
 
 
 


1537 posts

Uber Geek

Trusted
2degrees

  # 1791573 30-May-2017 10:37
Send private message

Hi @Morgenmuffel

 

If you'd like us to look into this please PM your number(s) and 4 digit PINs.

 

Thanks

 

^POB


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55


Bitcoin.com announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30


Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37


OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42


New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24


Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46


Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43


Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40


Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38


Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25


Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55


Kogan.com launches prepay challenger brand Kogan Mobile in New Zealand
Posted 3-Sep-2019 11:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.