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4 posts

Wannabe Geek


# 218067 24-Jul-2017 14:13
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Im having trouble connecting my Netcomm Wireless
NB604N ADSL2+ WiFi Modem Router to my 2Degrees home Broadband... Any help would be great...
Modem was from Slingshot originally...
Have tried basic setup by entering
PPP username: username@snap.net.nz
PPP password: ************

But no change... please help

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1408 posts

Uber Geek


  # 1828447 24-Jul-2017 14:32
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Is your 2degrees Home Broadband ADSL or fibre?



4 posts

Wannabe Geek


  # 1828448 24-Jul-2017 14:34
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Adsl

 
 
 
 


1408 posts

Uber Geek


  # 1828453 24-Jul-2017 14:46
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On the home/status page, do you get Line Rate and Default Gateway address or are they blank?

 




4 posts

Wannabe Geek


  # 1828628 24-Jul-2017 19:09
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Currently get this...

When i change ppp username from
firstcontact@slingshot.co.nz
To
Username@snap.net.nz

The internet light on router... (blue) turns red. And default gateway address disappears

If i leave as is, light stays blue

1408 posts

Uber Geek


  # 1828649 24-Jul-2017 19:40
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You should be getting internet access if you are getting a default gateway address. 111.69.7.69 indicates you are connected to the 2degrees broadband network.

 

 

Double check you haven't set any static IP configuration (e.g. hard-coded DNS server addresses) on your devices. In Windows make sure the TCP/IP configuration for your LAN adapter in particular IP address and DNS server addresses are set to obtain automatically. Instructions here: https://support.microsoft.com/en-us/help/15089/windows-change-tcp-ip-settings

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