Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




5 posts

Wannabe Geek


# 220120 27-Jul-2017 08:00
Send private message

I have been on the gigabit plan for about 2 months now without any issues. For about the last week my speed has dropped to around 180 mbits down. I spoke to 2 degrees and they told me there is nothing they can do. I could pay them $50 to reduce my plan back to the 200/20 which is faster than what I am getting now.

 

I am using the Fritzbox 7490 and connected over ethernet.

 


Create new topic
240 posts

Master Geek

Trusted

  # 1831996 27-Jul-2017 08:22
Send private message

Change the server to the nearest Two Degrees NZ server and test again.

3375 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1831997 27-Jul-2017 08:22
Send private message

try a reset of the modem, if that does not fix it then log a fault ticket with isp


 
 
 
 




5 posts

Wannabe Geek


  # 1832000 27-Jul-2017 08:31
Send private message

 

Will try a factory modem reset

 

2 Degrees said pretty much said we cant help you


3375 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1832005 27-Jul-2017 08:38
Send private message

 Made any config changes to the router, we had issues with ours as the flatmate had put port forwarding on which cut our speed down to about 100megs, removed the port forwarding and it went back up to 800




5 posts

Wannabe Geek


  # 1832012 27-Jul-2017 08:54
Send private message

No changes for quite a while. I am the only one using it. It has been running full speed for months. The funny thing is the upload speed is still good.


980 posts

Ultimate Geek

Trusted

  # 1832021 27-Jul-2017 09:05
Send private message

1) What router have you got? one of the fritz boxes? 

 

2) What PC are you using to test. What is the spec. Is it a desktop, or a laptop. What is the CPU/Ram spec. I have done speed tests on gig lines with my i7 macbook pro, and it gives me sometimes 800/900 mbps Up and only 300ish mbps down. Also use firefox to do a speedtest and close everything down, for some reason i find chrome a bit slower.

 

3) I presume you are not using wifi to do the tests.

 

4) Every firewall/routing rule you add/change can put more pressure on the CPE/Router's ability to process packets and slow it down.

 

 


3066 posts

Uber Geek

Trusted

  # 1832033 27-Jul-2017 09:25
Send private message

Can you confirm if you are testing over ethernet or Wifi?

 

If Wifi do you know if you are connected over 2.4ghz or 5ghz? 


 
 
 
 


1537 posts

Uber Geek

Trusted
2degrees

  # 1832036 27-Jul-2017 09:30
Send private message

Hi Porkchop,

 

Can you please PM us your broadband customer number and address, and we'll check this out for you.

 

Thanks,

 

Ralph ^JOB




5 posts

Wannabe Geek


  # 1832080 27-Jul-2017 10:11
Send private message

Thanks have sent a pm


woe

3 posts

Wannabe Geek


  # 1833705 30-Jul-2017 13:27
Send private message

Were you able to get this resolved? I have been experiencing the same problems for about the same length of time. Speedtest currently gives me around 180mb when previously I would see as high as 850 or so. 

 

 

 

Let me know if you were able to get to the bottom of it.

 

 

 

Cheers

 

 

 

 




5 posts

Wannabe Geek


  # 1833897 30-Jul-2017 20:02
Send private message

No not yet after 2 days of proving its not a problem at my end they have logged a fault with Chorus.

 

Tried factory reset of the modem, different cables, everything unplugged etc - no change

 

Still cannot get more than 300 down (upload is always 450+)

 

 

 

 


Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.