Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


BTR



1407 posts

Uber Geek
+1 received by user: 387

Subscriber

Topic # 222684 23-Aug-2017 17:21
Send private message

In the last 2 days I've have 3 calls from 2Degrees. The first one I missed, the second I answered and straight away I was hung up on. The third calls I answered and was told I am spending a lot of money each month being on Prepay and that 2D have a very special offer for me of $29.95 per month.....

 

 

 

I spend $8 per month on their lowest prepay pack. Come on 2D WTF!


Create new topic
1425 posts

Uber Geek
+1 received by user: 218

Trusted
2degrees

  Reply # 1851927 24-Aug-2017 14:07
Send private message

Hi Blake, sorry if the telesales calls were a waste of time for you.

 

Ideally the customers we call will benefit from the deal offered: $39.95 plan for $29.95. However some, like you, may not.

 

We attempt to contact customers up to 5 times for these offers until we get through. 

 

Please PM us if you have 2nd thoughts on this deal. 

 

Cheers

 

^POB


522 posts

Ultimate Geek
+1 received by user: 165


  Reply # 1851928 24-Aug-2017 14:10
2 people support this post
Send private message

Plus the time required to go online and rant about it.





Amanon

 
 
 
 


15405 posts

Uber Geek
+1 received by user: 4085

Trusted
Lifetime subscriber

  Reply # 1851960 24-Aug-2017 14:13
Send private message

Dulouz:

 

Plus the time required to go online and rant about it.

 

 

Entirely optional :) 

 

Having said that, I think 2D should qualify this deal so they aren't ringing people who aren't going to benefit. Clearly an analysis of this users plan would have indicated low likelyhood of conversion.

 

I got a call from a 2D guy the other day saying he looked after our area, and had a special deal only being offered to this area. When pressed he wouldn't tell me what the deal was, just wanted to look at my phone bill. 

 

I told him, if it's a special offer, I am happy to hear it, but actually it was just the typical 2D sales BS, there was no special just he eSPECIALLY wanted to sell me SOMETHING.

 

 


13462 posts

Uber Geek
+1 received by user: 1619


  Reply # 1851973 24-Aug-2017 14:55
Send private message

Can't you opt out. eg If you are on a the do not call register with the marketing association https://www.marketing.org.nz/Services/Do_Not_Call , you shouldn't get calls. Although are they a member?

 

Maybe 2D should make sure that the cold callers have the full information on the customer they are calling and thus shows the cusomters monthly spend on it. If they are saying that you could save money, but are only spending $8 per month, then that isn't correct.


6000 posts

Uber Geek
+1 received by user: 910

Trusted
Lifetime subscriber

  Reply # 1851986 24-Aug-2017 15:22
One person supports this post
Send private message

Some people have an "interesting" definition of "saving money" - some would consider getting a $40 product for $30 to be "saving money". A bit like when I bought a $2.50 item and was told "you can get two for $4". "No thanks". "But it's cheaper!" No it isn't; it's $1.50 more!


15405 posts

Uber Geek
+1 received by user: 4085

Trusted
Lifetime subscriber

  Reply # 1851988 24-Aug-2017 15:24
Send private message

Behodar:

 

Some people have an "interesting" definition of "saving money" - some would consider getting a $40 product for $30 to be "saving money". A bit like when I bought a $2.50 item and was told "you can get two for $4". "No thanks". "But it's cheaper!" No it isn't; it's $1.50 more!

 

 

Both definitions are correct. If you were intending to buy 2 then you'd be saving money.

 

We often make use of buying in bulk when items are on special.

 

 


3333 posts

Uber Geek
+1 received by user: 1251


  Reply # 1851995 24-Aug-2017 15:41
4 people support this post
Send private message

Companies whose telemarketers call me with unsolicited offers lose my business.

 

 





Mike

2334 posts

Uber Geek
+1 received by user: 991


  Reply # 1852071 24-Aug-2017 19:08
One person supports this post
Send private message

I don't give them the time of day. I tell them I don't take unsolicited commercial calls and please don't call me again, then hang up straight away. If they call me again, I look at closing my account if I am a customer, and certainly avoid them if I'm not.

 

They seem to always call around dinner time when I'm eating (especially the ones repeatedly calling me about DVS systems), and are an irritating plague.

 

Political pollsters are also annoying. But I just give them random and contradictory untrue answers, so at least I have the satisfaction of poisoning their data in response.


13462 posts

Uber Geek
+1 received by user: 1619


  Reply # 1852078 24-Aug-2017 19:25
Send private message

Has this been subcontracted out to a third party company to do the cold calling? I had a cold call from someone who said they were from orcon with a special deal, but when I contacted orcon later on , they knew nothing about it, and they said it wasn't even coming from their number. 


BTR



1407 posts

Uber Geek
+1 received by user: 387

Subscriber

  Reply # 1852576 25-Aug-2017 14:05
Send private message

Dulouz:


Plus the time required to go online and rant about it.



 


Its the fact they are not checking their own systems to determine who would benefit before calling them. As well as them calling me and offering me a "better deal" they have since called twice more to offer the same deal!





---

 

Full time IT Manager, part time gamer & part time grease monkey. 

 

 

 

Certifications : Apple ACHT, Apple ACDT,  Apple ACPT, Sonicwall CSSA, Ruckus WISE Guy, Allied Telesis CAI & CASE

 

Youtube Channel https://www.youtube.com/channel/UCmFzRr2KofyrHV6t36pdC_w

 

 


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41


Hawaiki cable system will be ready for service in June 2018
Posted 22-Jan-2018 12:32


New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.