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Webhead
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  #1938580 14-Jan-2018 13:58
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@2degreescare not sure why you don't just update pricing for customers that are not on fixed terms..

 

Another thing: I would love to test your speed boost of 900/400 Mbit/s @ $30 (nice pricing!), but having to pay $50 to change to a lower plan later on is so steep that I will keep on the base plan.

 

You could have probably sold me on the cheapest speed boost (even with the change fee) if there was a speed bump on upload speed as well.

 

Just some feedback from a long time customer..


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  #1938615 14-Jan-2018 15:08
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2degreesCare:

 

dan:

 

the static IP price is still 10$ a month under the new pricing? might have switched back with this new pricing if it was back to the 5$ a month it originally was

 

 

 

 

Sorry Dan, Static IPs are currently $10 a month. New IPv4 address are a bit few and far between sadly!

 

 

 

^BRM

 

 

Actually, the scarcity agument for the cost of a static IPv4 addresses does not hold much water these days.  Back when everyone was on a dial-up connection, only a proportion of customers would be connected an any one time and the IPv4 addresses could be shared between a number of users.  But now, with DSL and fibre, most routers are connected to the ISP 24/7 and so they are all using an IPv4 address already (unless CGNAT is used).  So there is no extra cost to the ISP in terms of the number of IPv4 addresses they need to own - they need one per customer, whether they are dynamically or statically assigned.


 
 
 
 


dan

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  #1938652 14-Jan-2018 16:04
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fe31nz:

 

2degreesCare:

 

dan:

 

the static IP price is still 10$ a month under the new pricing? might have switched back with this new pricing if it was back to the 5$ a month it originally was

 

 

 

 

Sorry Dan, Static IPs are currently $10 a month. New IPv4 address are a bit few and far between sadly!

 

 

 

^BRM

 

 

Actually, the scarcity agument for the cost of a static IPv4 addresses does not hold much water these days.  Back when everyone was on a dial-up connection, only a proportion of customers would be connected an any one time and the IPv4 addresses could be shared between a number of users.  But now, with DSL and fibre, most routers are connected to the ISP 24/7 and so they are all using an IPv4 address already (unless CGNAT is used).  So there is no extra cost to the ISP in terms of the number of IPv4 addresses they need to own - they need one per customer, whether they are dynamically or statically assigned.

 

 

 

 

lets be honest its mostly about generating a bit more revenue.. you should give me a free static ip as thanks to all the business connections i bring you :)

 

 

 

 


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  #1939913 16-Jan-2018 16:46
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jarledb:

 

@2degreescare not sure why you don't just update pricing for customers that are not on fixed terms..

 

Another thing: I would love to test your speed boost of 900/400 Mbit/s @ $30 (nice pricing!), but having to pay $50 to change to a lower plan later on is so steep that I will keep on the base plan.

 

You could have probably sold me on the cheapest speed boost (even with the change fee) if there was a speed bump on upload speed as well.

 

Just some feedback from a long time customer..

 

 


I understand that the downgrade fee is not great, however this covers the costs involved in upgrading and then later downgrading your connection.

In terms of testing, the 900/400Mbps speeds are guaranteed (within expected variances of about 10-30Mbps) - so if you're testing the speeds to see if you can reach them, you should be good to go as long as your devices and the server you're accessing can handle it :)

 

Cheers,

 

^BRM


'That VDSL Cat'
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  #1939946 16-Jan-2018 17:11
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2degreesCare:

 


In terms of testing, the 900/400Mbps speeds are guaranteed (within expected variances of about 10-30Mbps) - so if you're testing the speeds to see if you can reach them, you should be good to go as long as your devices and the server you're accessing can handle it :)

 

Cheers,

 

^BRM

 

 

i feel like the second part needs to be more obvious ;) otherwise it's begging for a can of worms!





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


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