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14 posts

Geek
+1 received by user: 1


Topic # 228726 19-Jan-2018 11:11
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If the "Services under contract" link is selected from https://secure.2degreesbroadband.co.nz/summary a pop-up similar to this is displayed:

 

 

Service Detail / Services under contract / 24 Month Contract / Contract Ends / 02 Dec 2018 / (24 months remaining)

 

 

Note that (xx months remaining) under contract is incorrectly computed.

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1525 posts

Uber Geek
+1 received by user: 268

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2degrees

  Reply # 1943574 19-Jan-2018 14:56
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Hi Adam,

That doesn't look right! Can you please PM with your customer number/username and address so we can check that out.

 

Cheers,
^BRM




14 posts

Geek
+1 received by user: 1


  Reply # 1943586 19-Jan-2018 15:13
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Thank you, this has been resolved.

 

 

Services under contract now pops up: Service Detail / Services under contract / 24 Month Contract / Contract Ends 02 Dec 2018

 

(10 month(s) and 12 day(s) remaining)

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