Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


3607 posts

Uber Geek
+1 received by user: 2068

Trusted
Lifetime subscriber

Topic # 230666 7-Mar-2018 19:38
Send private message

@2degreescare @saltyNZ Just a quick question sorry, I just moved from the 2D $19 prepaid plan to the postpaid $40 Freedom plan and got the below SMS

 

" Your text are low. You'll use another text pack or standard rates when these run out. See your 2degrees for your balances and auto renewal dates "

 

I am guessing the above SMS is related to my 2D prepaid plan getting removed?

 

I did this change online and it looks like I moved to postpaid in the matter of minutes which was very quick and it looks like my new on account plan minutes / data is prorated for the first 3 days and my DOM is the 10th of the month

 

Thanks

 

Edit:I also had a prepaid balance of $87 will this be moved over to the first invoice as a credit?

 

 





Ex JohnR VodafoneNZ 17 years 4 days

Create new topic
'That VDSL Cat'
8690 posts

Uber Geek
+1 received by user: 1879

Trusted
Spark
Subscriber

  Reply # 1970818 7-Mar-2018 20:01
Send private message

My temptation to reply with a suck it up JohnR classic response :P





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




3607 posts

Uber Geek
+1 received by user: 2068

Trusted
Lifetime subscriber

Reply # 1970821 7-Mar-2018 20:05
Send private message

hio77:

 

My temptation to reply with a suck it up JohnR classic response :P

 

 

That might be answer from @2degreescare :P

 

John





Ex JohnR VodafoneNZ 17 years 4 days

2480 posts

Uber Geek
+1 received by user: 679


  Reply # 1970838 7-Mar-2018 20:36
Send private message

Download the 2D app and it should show all the credit and account balances?

Else dial *100*1# for up to date account details?



3607 posts

Uber Geek
+1 received by user: 2068

Trusted
Lifetime subscriber

  Reply # 1970841 7-Mar-2018 20:41
Send private message

PhantomNVD: Download the 2D app and it should show all the credit and account balances?

Else dial *100*1# for up to date account details?


Been using the App since day 1 does not show any credit yet, I suspect it will show up tomorrow

Linux





Ex JohnR VodafoneNZ 17 years 4 days

4598 posts

Uber Geek
+1 received by user: 2089

Trusted
Subscriber

  Reply # 1970908 7-Mar-2018 21:31
Send private message

Yes, we handle 'unlimited SMS' a little differently between prepay and postpay. That message is related to the change. It's a bit annoying but I haven't been able to figure out a way to suppress it. Ignore it.





iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.




3607 posts

Uber Geek
+1 received by user: 2068

Trusted
Lifetime subscriber

  Reply # 1970916 7-Mar-2018 21:54
Send private message

The $87 credit is showing

Linux




Ex JohnR VodafoneNZ 17 years 4 days

1521 posts

Uber Geek
+1 received by user: 262

Trusted
2degrees

  Reply # 1971068 8-Mar-2018 10:07
Send private message

Linux: The $87 credit is showing

Linux

 

Yes, any Prepay credit will go against your first bill. :) 

 

Cheers

 

^POB




3607 posts

Uber Geek
+1 received by user: 2068

Trusted
Lifetime subscriber

Reply # 1971073 8-Mar-2018 10:17
One person supports this post
Send private message

@2degreescare Great experience moving from prepaid to postpaid thanks was completed in the matter of minutes

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.