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  Reply # 1970896 7-Mar-2018 21:10
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Should be max about 3 hours once the porting process kicks off (not from when port request is put in)

 

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Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1970902 7-Mar-2018 21:21
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Delorean: You mean a hard reset ?

It’s a new iPhone SE purchased today so it hasn’t had any other carriers sims in it

Just weird as normally the inward calls always work straight away. Usually it’s the iMessage feature that takes 24 hrs or so


Lol yes, power cycle only!

 
 
 
 




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  Reply # 1970909 7-Mar-2018 21:32
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Thanks all for your help. Will keep you posted on when it gets resolved

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  Reply # 1970910 7-Mar-2018 21:36
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Call 2Degrees support and explain the issue they should be able to fix it easily

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Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1971011 8-Mar-2018 07:59
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Hi @Delorean,

 

As mentioned by others, if you're still having issues a few hours after it's complete (you'll get a text to say so) there's something odd going on.

 

Can you please send us your mobile number and PIN so we can investigate?

 

Cheers,
^BRM




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  Reply # 1971115 8-Mar-2018 11:13
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2degreesCare:

 

Hi @Delorean,

 

As mentioned by others, if you're still having issues a few hours after it's complete (you'll get a text to say so) there's something odd going on.

 

Can you please send us your mobile number and PIN so we can investigate?

 

Cheers,
^BRM

 

 

 

 

Have PM'ed you


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  Reply # 1971133 8-Mar-2018 11:47
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I do love the roll over data, currently have about 85gigs of it :)

 

 

 

 




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  Reply # 1971359 8-Mar-2018 18:17
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Hi all,

 

 

 

Thanks for your help, it's now resolved. apparently there were more users affected.

 

 

 

Thanks @2degressCare - your reply was appreciated! 


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