I have just ported an 021 number from skinny to a new 2degrees account. The port initially appeared to go through okay, but……; Long story short, anyone that I know who has called me from the Vodafone mobile network get a message from spark saying that my number is no longer allocated to a phone. Receiving calls from landlines and the spark network appear to be getting through to me okay.
I called 2degrees support who went through the APN and network settings on my phone, all of which appeared okay. At this point the support person seemed stumped and asked me to take note of when this problem occurs and wait and see what happens.
I can’t really take note of when this happens as I don’t always know what calls aren’t getting through which I pointed out. I tried the sim in a spare phone this morning with the same outcome.
Anyone else had a similar problem, and how was it resolved? If not, would the friendly 2degrees geekzone rep be able to look into this for me?
Thanks in advance.