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Topic # 232242 6-Apr-2018 12:15
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I was just testing this out.  If there is a voice message how do we know we have one?  

 

 

 

I have set up the voice message with a PIN etc.  It doesn't say online, maybe I have been with them since the Snap days so we do get a email notification about missed calls and voice messages.  If it wasn't for the email notification how do we know?  When I lift the landline handset up there is also no pulsing tone.  

 

 

 

 

 

Cheers.  


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  Reply # 1989470 6-Apr-2018 13:33
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@2degreescare I am sure they could add some value here

 

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  Reply # 1989509 6-Apr-2018 14:13
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Hi @rayonline,

 


That's correct - we don't have a dial tone when you have a Voicemail message. As you mentioned, you can enable email notifications for Voicemail.

 

Alternatively, if you're using a Fritz!Box modem the "Internet" light on the modem (with a phone icon next to it) will flash if you have a voicemail message.

 

^BRM


 
 
 
 


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  Reply # 1989562 6-Apr-2018 15:27
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2degreesCare:

 

Hi @rayonline,

 


That's correct - we don't have a dial tone when you have a Voicemail message. As you mentioned, you can enable email notifications for Voicemail.

 

Alternatively, if you're using a Fritz!Box modem the "Internet" light on the modem (with a phone icon next to it) will flash if you have a voicemail message.

 

^BRM

 

 

 

 

I just did another test and left a voice message.  

I am using a Fritz!Box but the Internet light isn't blinking.  Do I need to use the Fritz!Box voicemail feature?  I am only using the default configuration - Home Phone Plus.  


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  Reply # 1989576 6-Apr-2018 15:45
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Hi there,

Can you PM us your customer number and address so we can check into that?

 

Cheers,
^BRM


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  Reply # 1989587 6-Apr-2018 16:02
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Ensure you have it enabled in the Fritz system settings.

 

 

 

System > Buttons and LEDs > Freely Selectable Options dropdown (for Info LED) > Select New answering machine message: LED flashes option (or the option for both answering machine & missed calls flashes, whichever you prefer)




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  Reply # 1989612 6-Apr-2018 16:32
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c0ld:

 

Ensure you have it enabled in the Fritz system settings.

 

 

 

System > Buttons and LEDs > Freely Selectable Options dropdown (for Info LED) > Select New answering machine message: LED flashes option (or the option for both answering machine & missed calls flashes, whichever you prefer)

 

 

 

 

Thanks for that.  Working now.  Info light blinks. 


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