We’re here to keep you online, all the time so we’ve just launched Backup Broadband, a new service for customers who have both their broadband and mobile with us. In the unlikely event there’s an issue with your broadband and we can’t sort it out when you give us a bell, we’ll hook you up with enough mobile data on your 2degrees mobile to see you through, no worries.
Backup Broadband data will be added to your account and used first so you won’t chew through your mobile data. You can share and hotspot all you like so everyone in your house stays connected while we get it sorted - after all, we can’t leave you all hanging at your final episode of The Crown now can we?
You’ll be able to see the Backup Broadband data balance on your 2degrees app and if you run out of Backup Broadband data and your broadband still isn’t working, just give us a call and we'd be happy to top you up again.
Backup broadband gives you peace of mind that you and your family can always stay connected to the world, because communication should be 2nd nature.