My house in Christchurch is with 2Degrees Fibre which has been great until just after 12.30pm today. We are offline. We called up 2Degrees technical support to be told there was a problem at Enable end and they were working on fixing it. About 3.30pm we receive an sms that said Enable outage has been resolved please restart the fibre box, We did that, no connection. :(
We look into our Fritz Box log, timeout during PPP negotiation, is the error. We looked on Enable website for network status to see there is no outage.
8.32pm, 8 hours outage so far still no internet. Enable problem... other ISPs should be having problem too? We checked their sites, no there isn't any. Are other ISPs having this issue?
We called up Technical support again and asked for an update. Same respond, however Tech support can see when we restart our Fibre Box. How is that possible to be Enable?
In the meantime, we have restarted our Fritz Box and the Fibre Box again. 9.13pm still no internet. TG for mobile data.