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9800 posts

Uber Geek

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  #2002632 26-Apr-2018 08:46
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ISP's wont generally put up faults that affect a small hand full of people anyways, well from my experience with a similar fault to this. ISP couldnt care less about updating their status page. would rather people call up and clog up their phone lines

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Ultimate Geek

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  #2002731 26-Apr-2018 11:50
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I've had contact with Enable, the plan from our side is to work along side Enable and see what we can collectively do in order to reduce the impact of a similar event for our customers in the future.


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Ultimate Geek

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  #2007032 3-May-2018 11:41
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Good meeting today with Enable on the issue from a week or so ago - We are providing additional traces / information to them for investigation with their hardware vendor.

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Ultimate Geek

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  #2015602 14-May-2018 10:49
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Quick update - We have been requested to provide more information to Enable/Huawei, so we currently building a lab to assist in the investigation of this specific issue.

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