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887 posts

Ultimate Geek
+1 received by user: 40


Topic # 236080 17-May-2018 08:46
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Trying to sign up to 2D UFB Broadband, the only problem is that it's only giving me a VDSL option for my address (I already have UFB)


I've tried a few different addresses where I know UFB has been installed, same issue. I'm assuming the database used to pull the addresses from is down?



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1528 posts

Uber Geek
+1 received by user: 269


  Reply # 2017403 17-May-2018 09:33
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Hi there,


We're not aware of any issues with our address checker - but sometimes there's some inconsistencies with the fibre records that can cause issues.


Can you PM us your address so we can check into that?



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