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Ultimate Geek
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Topic # 236080 17-May-2018 08:46
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Trying to sign up to 2D UFB Broadband, the only problem is that it's only giving me a VDSL option for my address (I already have UFB)

 

I've tried a few different addresses where I know UFB has been installed, same issue. I'm assuming the database used to pull the addresses from is down?

 

 






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1521 posts

Uber Geek
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2degrees

  Reply # 2017403 17-May-2018 09:33
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Hi there,

 

We're not aware of any issues with our address checker - but sometimes there's some inconsistencies with the fibre records that can cause issues.

 

Can you PM us your address so we can check into that?

 

Cheers,
^BRM


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